Warehouse Operations Manager

2 weeks ago


Phillipsburg, New Jersey, United States Integrity Staffing Solutions Full time
Job Summary

We are seeking a highly motivated and detail-oriented Warehouse Shift Lead to join our dynamic team at Integrity Staffing Solutions. As a key member of our operations team, you will be responsible for managing day-to-day warehouse activities, ensuring seamless execution of tasks, and providing exceptional support to our hourly associates.

Key Responsibilities
  • Client Relationship Management: Build and maintain strong relationships with client managers through regular communication and meetings, soliciting their input on hourly associate performance and department concerns.
  • Associate Support: Maintain an open-door policy with hourly associates, providing guidance and support on policies and procedures, actively listening to concerns and issues, and escalating them as necessary.
  • Meeting Coordination: Coordinate and manage large group meetings for hourly associates, including stand-up meetings, to ensure effective communication and collaboration.
  • Performance Management: Provide performance feedback and disciplinary action to onsite team members as needed.
  • Safety and Compliance: Communicate and audit adherence to safety and employee relations policies, investigate complaints or deviations from policy, and make recommendations for corrective action.
  • Workflow Management: Manage workflow for company and onsite client projects, maintaining confidentiality and prioritizing tasks effectively.
  • Process Improvement: Participate in site and company project teams to identify opportunities for process improvement and implement changes.
Requirements
  • Education: High School Diploma or equivalent.
  • Experience: 3+ years of supervisory experience, with a focus on large group management and client relations.
  • Skills: Superior customer service, organization, and time management skills, with excellent verbal and written communication skills.
  • Technical Skills: Proficiency in Excel and ability to operate in a fast-paced, fluid environment.
  • Language Skills: Bi-lingual in Spanish highly preferred.
What We Offer

As a Warehouse Shift Lead at Integrity Staffing Solutions, you will have the opportunity to work in a dynamic and fast-paced environment, with a focus on process improvement and exceptional customer service. We offer a competitive compensation package and opportunities for professional growth and development.



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