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Warehouse Operations Manager

2 months ago

Phillipsburg, New Jersey, United States Integrity Staffing Solutions Full time
Job Summary

We are seeking a highly motivated and detail-oriented Warehouse Shift Lead to join our dynamic team at Integrity Staffing Solutions. As a key member of our operations team, you will be responsible for managing day-to-day warehouse activities, ensuring seamless execution of tasks, and providing exceptional support to our hourly associates.

Key Responsibilities
  • Client Relationship Management: Build and maintain strong relationships with client managers through daily interactions and weekly meetings, soliciting their input on hourly associate performance and department concerns.
  • Associate Support: Maintain an open-door policy with hourly associates, answering questions regarding policies and procedures, actively listening to concerns and issues raised, and escalating issues as appropriate.
  • Meeting Coordination: Coordinate and manage large group meetings for hourly associates, including stand-up meetings.
  • Performance Feedback: Provide performance feedback and disciplinary action to onsite team members.
  • Safety and Compliance: Communicate and audit adherence to safety and employee relations policies, investigate complaints or deviations from policy, and make recommendations for corrective action as needed.
  • Process Improvement: Participate in site and company project teams with a focus on process improvement.
Requirements
  • Education: High School Diploma or GED
  • Experience: 3+ years of supervisory experience, with large group experience a plus
  • Client Relations: Experience in client relations, preferably in a warehouse environment
  • Skills: Superior customer service, organization, and time management skills; excellent verbal and written communication skills; excellent Excel skills
  • Adaptability: Ability to operate and problem-solve in a fast-paced, fluid environment; ability to adjust schedule for work overtime and be present during changing business needs
  • Language: Bi-lingual in Spanish highly preferred