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Patient Experience Coordinator

2 months ago

Altoona, Pennsylvania, United States Aspen Dental Full time

About Aspen Dental

Aspen Dental is a world-class dental service organization that puts patients first. We offer a unique opportunity to work with a dynamic team and make a positive impact on people's lives.

Job Summary

We are seeking a highly skilled and compassionate Patient Experience Coordinator to join our team. As a Patient Experience Coordinator, you will be responsible for providing exceptional patient service, scheduling appointments, and ensuring a smooth patient experience.

Key Responsibilities

  • Provide Superior Patient Service
    • Deliver exceptional patient care and service with compassion and empathy
    • Ensure patient needs are met and exceeded
  • Schedule and Confirm Appointments
    • Schedule patient appointments and confirm with patients
    • Manage patient schedules and ensure timely appointments
  • Organize Charts and Verify Insurance
    • Organize patient charts and ensure accurate and up-to-date information
    • Verify patient insurance and payment information
  • Balance Nightly Deposits and Credit Card Processing
    • Balance nightly deposits and credit card processing
    • Ensure accurate and timely processing of payments

Requirements

  • High School Diploma or Equivalent
  • Strong Communication and Interpersonal Skills
  • High Regard for Time Management
  • Organized and Detail-Oriented

What We Offer

  • Competitive Compensation
  • Generous Benefits Package
  • Career Development and Growth Opportunities
  • Fun and Supportive Culture