Deposit Operations Specialist

6 days ago


Vienna, West Virginia, United States Old Dominion National Bank Full time
Job Description

This is a full-time position at Old Dominion National Bank, focusing on high-volume tasks in a fast-paced environment. The role requires intermediate research and problem-solving skills to ensure compliance with regulations and departmental policies.

Main Responsibilities
  • Verify new accounts, closed accounts, and maintenance performed by branch staff to adhere to bank procedures, regulations, and tax reporting requirements.
  • Track missing account documentation and follow up for completion.
  • Print notices, statements, interest checks.
  • Set-up electronic banking services for retail and business online banking customers.
  • Serve as the bank expert for all retail and business online and mobile banking services, bill payment services, and wire transfer services.
  • Assist retail and commercial partners in responding to and resolving customer issues; respond to requests for deposit account research and verifications.
  • Manage inactive and controlled accounts; process daily exceptions and related reports; review stop payments; approve mobile deposits; ensure that all ACH returns and IAT have been posted, and that all ACH entries are valid.
  • Track Reg D violations and provide customer notification as required.
  • Process garnishments and levies.
  • Dispute any unauthorized debit card transactions.
  • Prepare and submit IOLTA remittance.
  • Complete GL Entries and reconciliation.


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