Customer Service Banker

3 weeks ago


Vienna, West Virginia, United States Old Dominion National Bank Full time
Retail Banking Specialist

This critical role plays a key part in delivering exceptional customer experiences and driving business growth through effective sales and relationship-building techniques.

Main Responsibilities:

  • Perform a variety of tasks related to customer service, including responding to inquiries, resolving issues, and providing product information.
  • Process customer transactions accurately and efficiently, including deposits, withdrawals, and transfers.
  • Build and maintain strong relationships with customers to identify their financial needs and offer tailored solutions.
  • Collaborate with colleagues to achieve sales and customer service goals.

Requirements:

  • A high school diploma or equivalent is required; 6 months or more of banking experience is preferred.
  • Excellent communication and interpersonal skills, with the ability to work effectively in a team environment.
  • Strong problem-solving and organizational skills, with attention to detail and accuracy.

Working Conditions:

This role operates in a professional office environment, requiring sitting at a computer station or standing at a teller line for extended periods. Reliable transportation is necessary, and occasional travel to branch locations may be required.

Estimated Salary: $58,000 - $78,000 per year, depending on location and experience.



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