Customer Service Banker
3 weeks ago
This critical role plays a key part in delivering exceptional customer experiences and driving business growth through effective sales and relationship-building techniques.
Main Responsibilities:
- Perform a variety of tasks related to customer service, including responding to inquiries, resolving issues, and providing product information.
- Process customer transactions accurately and efficiently, including deposits, withdrawals, and transfers.
- Build and maintain strong relationships with customers to identify their financial needs and offer tailored solutions.
- Collaborate with colleagues to achieve sales and customer service goals.
Requirements:
- A high school diploma or equivalent is required; 6 months or more of banking experience is preferred.
- Excellent communication and interpersonal skills, with the ability to work effectively in a team environment.
- Strong problem-solving and organizational skills, with attention to detail and accuracy.
Working Conditions:
This role operates in a professional office environment, requiring sitting at a computer station or standing at a teller line for extended periods. Reliable transportation is necessary, and occasional travel to branch locations may be required.
Estimated Salary: $58,000 - $78,000 per year, depending on location and experience.
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