Reliability Program Manager
23 hours ago
Reliability Program Manager
Job Description Summary
The Reliability and Maintenance Engineering team plays a vital role in our operational success in the distribution aspect of the business. We are seeking a proactive reliability program management and leadership role for fulfillment center operations, focusing on maximizing life, reliability, and operational performance of equipment such as conveyors, sortation systems, scanners, cameras, robotics, print and apply systems, and SCADA devices and programs.
Key Responsibilities
Coordinate and plan work activities for the inventory control and maintenance planning technicians to accomplish goals and objectives of North America Customer Fulfillment teams
Act as first-level escalation support for the inventory control and maintenance planning technicians during and after business hours, ensuring spares and computerized maintenance system support is available
Work closely with FC Operations, Operations Engineering, FC Start-up Team, RME Reliability Team, Central Planning, ACES team, and Safety in supporting building systems optimization, maintenance, and project implementation
Monitor equipment reliability metrics and partner with the operations team to prioritize work and improvements
Lead the Root Cause Analysis and Permanent Corrective Action activities at the site
Identify opportunities to increase equipment reliability and uptime, reduce costs, and associated work
Make full use of condition-based and predictive maintenance tools to avoid unplanned repair work
Assist with skill assessments for the Technical positions within NACF Maintenance teams
Handle flexible workloads that may come from management or FC operations
Participate in reliability conference calls and coordinate with the reliability central team to complete all tasks required
Serve as the primary conduit for both upward and downward communication with the Central Reliability Team to both feed up information and data to help drive local and network change while also disseminating and driving reliability efforts and programs downward to local teams
Drive and promote a safety culture within the site, including subcontractors, suppliers, and visitors
Provide engineering guidance to technicians as needed to ensure maintenance goals are aligned with site operations' needs
Manage subcontractors and suppliers to deliver goods and services against contracts and expectations
Support the Maintenance Manager in the implementation of short- and long-term projects for the site as requested
Develop a strong collaborative team-based environment
Perform regular deep dives/data analysis to understand key focus areas for improvement across the facility
Deploy, manage, and improve predictive maintenance programs, including thermography, vibration, and ultrasound technologies
Create, deploy, and share best practices at the facility and share with other sites
Lead continuous improvement events and generate cost savings that exceed site performance goals
Requirements
Bachelor's degree in Electrical or Mechanical Engineering, Engineering Technology, Reliability Engineering, or other related engineering
5+ years of experience as a Reliability Program Manager or equivalent
5+ years of experience with team management, budget responsibilities, supplier management, problem-solving, and client/customer relations
Experience required using CMMS systems and reporting
Experience with computers, including MS Excel, Word, and Office
Relevant training in MHE, Controls Systems, PIT, as well as general building operations
Experience in project management
Experience with leading and delivering technical training
Strong communication and presentation/facilitation skills
Strong analytical skills to deep dive into data
Ability to turn complex compliance requirements into scalable processes
Strong organizational skills
Ability to align, motivate, and lead a team, including creating accountability
Prefer experience managing teams in an industrial environment containing conveyance, process control, and powered trucks
Demonstrated communication skills, written and verbal, including negotiation and conflict resolution
Ability to lead others in a technical role and interact with all levels of management
Reasoning, analytical, and problem-solving skills
Ability to train others with lesser skills
Ability to interpret and understand policies and procedures and relate them to others
Field service engineering experience
Experience supporting a wide range of different conveyors and sortation systems
Ability to develop and maintain a partnership and communicate effectively, both in writing and verbally, with Safety, Operations, Engineering, Sr. Management, peers, contractors, and vendors
Ability to multitask and prioritize many different projects
Six Sigma certification from an accredited program
Root Cause Analysis formal training and facilitation experience
PMP certification
Electrical and electronic principles
Blueprint and electrical schematic reading
Experience in usage of CMMS programs in support of RCA projects
Preventive maintenance procedures
Industrial electrical
Industrial controls
Industrial electronics and robotics
C&W Services is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, sexual orientation, gender identity, protected veteran status, or any other characteristic protected by law.
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