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Benefits Account Coordinator

2 months ago

Philadelphia, Pennsylvania, United States Global Recruiters of Richmond (GRN) Full time
Job Summary

Global Recruiters of Richmond (GRN) is seeking a highly skilled Account Service Coordinator to join our team. As a key member of our benefits consulting team, you will be responsible for providing exceptional service to our clients, providers, and partner companies.

Key Responsibilities
  • Customer Service: Provide outstanding customer service to our clients and broker partners, ensuring prompt and accurate responses to their inquiries.
  • Benefits Administration: Service Group Benefits accounts in accordance with agency systems, procedures, and insurance company regulations.
  • Implementation and Execution: Oversee, facilitate, and execute implementation documents with the Account Management team.
  • Document Review and Maintenance: Develop and review SPDs and agreements/contracts for accuracy, ensuring compliance with regulatory requirements.
  • Electronic Filing and Record Management: Maintain accurate and up-to-date electronic files in CRM and electronic file structure.
  • Team Support: Provide backup support to other positions as needed, ensuring seamless service delivery.
  • Professional Development: Stay up-to-date with agency E&O procedures and guidelines, and participate in ongoing training and professional development opportunities.
Requirements
  • Education: Bachelor's Degree
  • Experience: 2+ years' experience in a consulting, brokerage, or insurance company environment
  • Skills: Proficient in Microsoft Word, Excel, PowerPoint, Outlook, and Adobe; PA Life, Accident & Health Insurance license (or ability to acquire within 90 days)
  • Preferred Qualifications: Self-Funded experience
What We Offer
  • Competitive Salary: Eligible for annual bonus
  • Opportunities for Growth: Ongoing training and professional development opportunities
  • Collaborative Work Environment: Work as part of a dynamic team in a fast-paced environment