Customer Experience Specialist

6 days ago


Cicero, United States Drivers Village Full time
Job Description

**Job Summary**

Driver's Village is seeking a highly motivated and customer-focused Automotive Internet Sales Representative to join our team. As a key member of our sales team, you will be responsible for building relationships with customers, identifying their needs, and providing them with exceptional service.

Key Responsibilities:

  • Develop and maintain a deep understanding of our products and services to effectively communicate with customers.
  • Build rapport with customers to establish trust and loyalty.
  • Respond to customer inquiries in a timely and professional manner.
  • Work closely with other departments to ensure seamless customer experience.
  • Meet or exceed sales targets and performance metrics.

Requirements:

  • High school diploma or equivalent required.
  • Prior sales, customer service, or related experience preferred.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Strong problem-solving and analytical skills.
  • Proficiency in computer software and technology.

Benefits:

  • Competitive hourly rate of $17.00.
  • Opportunities for career advancement and professional growth.
  • Comprehensive benefits package, including medical, dental, and vision coverage.
  • 401(k) program and life insurance.
  • Enhanced vacation plan and paid holidays.
  • Employee and customer referral rewards.


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