Operations Support Specialist

5 days ago


Minnetonka, Minnesota, United States Voamnwi Full time

Job Summary:

We are seeking a highly skilled Operations Support Specialist to join our team at Voamnwi. As a key member of our organization, you will play a critical role in ensuring the quality and effectiveness of our in-home supportive services.

Key Responsibilities:

  • Quality Assurance: Develop and implement quality improvement initiatives to enhance the overall quality of our services.
  • E-Chart System Expertise: Provide technical support and training to staff on the use of our electronic charting system.
  • Outcome Measures: Track and analyze outcome measures to ensure compliance with regulatory requirements and to identify areas for improvement.
  • Training Coordination: Develop and deliver training programs to staff on various topics, including quality assurance and program operations.
  • HR Support: Provide recruitment and hiring support to ensure that we have the right talent on board to deliver high-quality services.
  • Incident Report Processing: Process and track incident reports to ensure that we are meeting regulatory requirements.
  • DHS 2960 and CARF Expertise: Provide technical support and guidance on DHS 2960 and CARF accreditation requirements.

Requirements:

  • Coordinate Information Flow: Ensure that information is flowing smoothly between departments and teams to support activity planning, budgeting, and scheduling.

Location: Minnetonka, MN, USA

Compensation: We offer a competitive salary and benefits package to our employees.

About Us:

Voamnwi is a non-profit organization that provides essential community-based health and human services to individuals and families in need. We are committed to closing gaps between people and possibility, addressing a spectrum of intersecting needs from housing to health to education to employment.

Our Commitment:

We are committed to providing high-quality services that make a meaningful difference in the lives of our clients. We believe in the importance of teamwork, collaboration, and continuous learning and improvement.



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