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Customer Experience Associate

2 months ago


Bristol, Tennessee, United States Melty Full time
About the Role

Melty is seeking a skilled and enthusiastic Team Member to join our team. As a key member of our staff, you will be responsible for delivering exceptional customer experiences and ensuring that every guest leaves our restaurant feeling satisfied and eager to return.

Key Responsibilities
  • Engage with Guests: Warmly greet and interact with each guest, ensuring that they feel welcome and valued.
  • Order Management: Assist guests in selecting menu items, enter orders into our point-of-sale system, and provide accurate change.
  • Food Preparation: Measure and assemble ingredients to create our signature melts, sauces, sides, and desserts.
  • Team Collaboration: Work closely with colleagues to ensure seamless service and maintain a clean and organized workspace.
  • Product Knowledge: Develop a thorough understanding of our menu, including ingredients, preparation methods, and nutritional information.
Requirements
  • Age Requirement: Must be at least 16 years old.
  • Availability: Ability to work a variety of shifts, including nights and weekends.
  • Food Safety Certification: Must obtain a current Food Handlers Permit within 30 days of employment.
What We Offer

Melty provides a competitive hourly wage of $15.00, flexible scheduling, and opportunities for professional growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.