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Senior UX Researcher for Monetization
2 months ago
TikTok stands as the premier platform for short-form mobile video, dedicated to inspiring creativity and delivering joy to our users. Our global presence includes headquarters in Los Angeles and Singapore, with offices in major cities worldwide.
Why Work With UsAt TikTok, creation is at the heart of our mission. We are committed to fostering an environment where imagination flourishes. Our teams are driven by a shared goal of inspiring creativity and bringing joy, tackling challenges as opportunities for learning and growth.
We believe in collaboration and innovation, continuously striving to make a significant impact for our users and the communities we serve.
About the TeamThe TikTok UED Monetization team serves as the gateway to our business services, empowering clients to connect with their audiences and unlock their brand's potential. Our aim is to facilitate and inspire clients in achieving their objectives while creating value through our platform.
As a member of this team, you will leverage mixed methodologies to gather user insights, fostering a profound understanding and empathy for our clientele. You will collaborate cross-functionally with design, product, and marketing teams to align with business objectives.
Key Responsibilities- Conduct strategic research to uncover innovative product opportunities and perform independent studies on various product aspects and user experiences.
- Gather and analyze user behavior through diverse methods including lab studies, field research, ethnographic studies, surveys, benchmark analyses, server logs, and online experiments (A/B testing).
- Collaborate with Designers, Product Managers, Engineers, and other UX Researchers to prioritize research initiatives in a dynamic and fast-paced environment.
- Integrate complex technical and business requirements into your research processes.
- Present research findings to varied audiences through comprehensive reports and engaging presentations.
Minimum Requirements:
- A minimum of 5 years of experience in UX Research.
- Proficiency in employing various research design methodologies (e.g., usability studies, contextual inquiries, surveys).
- Relevant experience in product research, whether in end-to-end, usability, or generative contexts.
- Demonstrated initiative and ownership of projects with an entrepreneurial mindset.
- Proven track record of leading creative projects, utilizing data to solve complex problems, and inspiring innovative thinking within the team.
- Experience or interest in monetization products and product design processes.
Preferred Qualifications:
- Strong passion for TikTok products and user experience.
- Experience in leading strategic research initiatives and integrating user insights into product designs.
- Adept at managing conflicts and independently resolving ambiguous challenges.
- Collaborative mindset with the ability to build relationships quickly and influence cross-functional partners, including leadership.
- Aiming to be a subject matter expert in your field while continuously enhancing design processes and operations.
- Exceptional ability to navigate challenging and rapidly changing environments.
TikTok is dedicated to fostering an inclusive environment where every employee's skills, experiences, and unique perspectives are valued. We strive to reflect the diverse communities we engage with through our platform and workplace.
We are committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs, or other legally protected reasons.
