Roadside Assistance Team Leader

5 days ago


West Hartford, Connecticut, United States AAA Club Alliance Inc. Full time

AAA Club Alliance Inc. is a leading provider of roadside assistance services, and we are seeking an experienced Fleet Supervisor to join our team in Newington, CT.

Salary

The estimated annual salary for this position is between $56,697.00 and $72,345.00, based on factors such as experience and location.

Job Description

The primary duties of the Roadside Assistance Team Leader include:

  • Assisting with the effective operation of AAA Club Alliance locations, providing leadership to drivers, dispatch, and administrative staff to ensure staffing levels, performance, and sales goals are met or exceeded.
  • Achieving and maintaining consistent high-quality performance in investigating and resolving member/customer concerns, meeting/exceeding AAA Quality Standards and AAA Club Alliance standards.
  • Delivering exceptional customer service to AAA members, customers, and other stakeholders.
Required Skills and Qualifications

To be successful in this role, you will need:

  • An associate degree in business, organizational management, or a related field, or equivalent experience.
  • 5+ years' work experience in an automotive or dispatch environment, or 5 years of experience in a fast-paced, high-volume customer service or sales role, or a combination of both.
  • 1+ years' leadership or supervisory experience.
  • Nationally recognized towing certification, such as IITR, and completion of Battery, Battery Warranty, Battery Sales, and On-the-Go training classes.
  • A valid State Driver's License and satisfactory pre-and post-employment screening results.
Benefits

We offer a comprehensive benefits package, including:

  • Monthly bonus potential based on team performance.
  • Paid Time Off.
  • 8 Paid Holidays.
  • 401(k) plan.
  • Medical, Dental, and Vision Coverage.
  • FREE Life Insurance.
  • FREE AAA Membership (choice of Classic, Plus, or Premium).
  • Tuition Reimbursement.


  • Hartford, Connecticut, United States State of Connecticut Full time

    Job SummaryThe State of Connecticut is seeking a highly skilled and experienced Fiscal Manager and Agency Leader to join our team. As a key member of the agency leadership team, this individual will be responsible for directing program compliance evaluation and fiscal review for all grants and contracts administered by the agency.Key ResponsibilitiesDirect...


  • Hartford, Connecticut, United States Utica National Insurance Group Full time

    Company Overview Utica National Insurance Group is an award-winning property and casualty insurance carrier with a strong presence in the Eastern United States. With a commitment to making people feel secure, appreciated, and respected, our company has built a reputation for excellence in the industry. Our corporate promise serves as the foundation for...

  • Sales Associate

    1 month ago


    West Hartford, Connecticut, United States The North Face Full time

    Job Summary: We are seeking a Sales Associate to join our team at The North Face. As a Sales Associate, you will be responsible for providing exceptional customer service, maintaining a high level of product knowledge, and achieving sales and productivity goals.Key Responsibilities:Provide personalized customer engagement and serve as a one-stop resource for...


  • Hartford, Connecticut, United States CVS Health Full time

    Unlock your potential in a dynamic environment where innovation meets execution.About CVS HealthWe are dedicated to transforming healthcare with heart, driven by our purpose to deliver enhanced human-centric care for a rapidly changing world. Our Heart At Work Behaviors empower everyone to feel empowered by the role they play in transforming our culture and...


  • Hartford, Connecticut, United States Hartford Healthcare (HHC) Full time

    About the RoleWe are seeking a highly skilled Physician Assistant to join our Neurosurgery team at Hartford Healthcare. This role will provide 24/7 coverage on the inpatient side of neurosurgery, including weekdays, weekends, and holidays.ResponsibilitiesManaging neurosurgical brain and spine patients on the floor, stepdown, and ICU settingsIntake H&Ps,...


  • Hartford, Connecticut, United States Hartford Healthcare (HHC) Full time

    About the OpportunityThe Ayer Neuroscience Institute at Hartford HealthCare is seeking a highly skilled Neurosurgery Physician Assistant/APRN to join our Advanced Practice team at Hartford Hospital located in Hartford, CT.This role will provide 24/7 coverage on the inpatient side of neurosurgery, including weekdays, weekends, and holidays. The successful...

  • Payroll Specialist

    2 weeks ago


    Hartford, Connecticut, United States Community Renewal Team Full time

    Job OverviewWe are seeking a highly skilled Payroll Specialist to join our Finance team at the Community Renewal Team. As a Payroll Specialist, you will play a critical role in ensuring accurate and timely payroll processing for our employees.Job DescriptionThe Payroll Specialist will be responsible for generating and processing bi-weekly payrolls,...


  • Hartford, Connecticut, United States WellNow Urgent Care Full time

    About the JobWe are seeking a highly motivated Medical Support Assistant to join our team at WellNow Urgent Care. As a Medical Support Assistant, you will play a critical role in providing exceptional patient care and support to our healthcare providers.Key ResponsibilitiesTake patient history and obtain vital signsPerform basic testing or screenings, such...


  • West Simsbury, Connecticut, United States Whole Foods Market Full time

    Job ResponsibilitiesKey Responsibilities:Develop and maintain an attractive and well-organized store layout, showcasing products in an appealing manner.Collaborate with the Team Leader to achieve sales targets, optimize purchasing, and manage labor effectively.Assist the Team Leader in analyzing sales reports, labor data, and other important metrics.Stay...


  • West Hartford, Connecticut, United States American Family Care Full time

    As a Medical Office Coordinator Assistant with American Family Care, you will have the opportunity to work in a fast-paced medical environment and play a crucial role in providing excellent patient care.Job SummaryServe as the first point of contact for the medical front office, greeting and registering patients, collecting payments, discharging patients,...


  • Hartford, Connecticut, United States Community Renewal Team Full time

    Job SummaryWe are seeking a highly skilled Payroll Administrator to join our team at the Community Renewal Team. As a key member of our finance department, you will be responsible for ensuring accurate and timely payroll processing, maintaining the integrity of our HRIS system, and providing exceptional customer service to our...

  • Team Ambassador

    3 weeks ago


    Hartford, Connecticut, United States Hospitality Syracuse Inc. Full time

    Competitive hourly rate starting at $15.00/hourGrow your professional career with usHospitality Syracuse Inc., a leading hospitality organization, is seeking a talented Food Champion to join our teamResponsibilities:Deliver exceptional customer experiences and maintain a clean and welcoming environmentWork collaboratively with colleagues to meet customer...


  • Hartford, Connecticut, United States Hartford Healthcare (HHC) Full time

    Opportunity OverviewHartford HealthCare (HHC) is seeking a highly skilled Neurosurgery Physician Assistant/APRN to join our Advanced Practice team at Hartford Hospital located in Hartford, CT.This role will provide 24/7 coverage on the inpatient side of neurosurgery, including weekdays, weekends, and holidays. The successful candidate will work...


  • West Hartford, Connecticut, United States Hebrew Center for Health & Rehabilitation Full time

    About the Role: As a certified nursing assistant at the Hebrew Center for Health & Rehabilitation, you will play a vital role in delivering high-quality care to our residents. You will assist with daily living activities, monitor health, and provide emotional support, collaborating with healthcare professionals to ensure exceptional care.Key...


  • West Hartford, Connecticut, United States Preferred Therapy Solutions Full time

    Physical Therapy Assistant OpportunityWe are seeking a dedicated and compassionate Physical Therapy Assistant to join our team at Preferred Therapy Solutions. As a Physical Therapy Assistant, you will play a vital role in providing comprehensive and compassionate therapy services in a sub-acute/skilled nursing facility.Responsibilities:Provide high-quality...


  • Hartford, Connecticut, United States Charter Foods, Inc. Full time

    Shift Manager Job DescriptionWe are seeking a highly skilled and motivated Shift Manager to join our team at Charter Foods, Inc. If you thrive in a dynamic and fast-paced environment and are looking for a challenging opportunity to develop your leadership skills, we encourage you to apply.About the RoleThe Shift Manager will play a crucial role in supporting...


  • Hartford, Connecticut, United States AMN Healthcare Full time

    Job Title: Section Chief of CardiologyTrinity Health Of New England, a prominent Catholic health system in the United States, is seeking a Section Chief of Cardiology in Hartford, Connecticut. This leadership role involves strategic planning, organizational direction, and quality service delivery.This opportunity involves overseeing Cardiology services in...

  • Sales Team Lead

    1 month ago


    Hartford, Connecticut, United States GPM Investments LLC Full time

    Job Title: Sales Team LeadJob Summary:We are seeking a highly skilled Sales Team Lead to join our team at GPM Investments LLC. As a Sales Team Lead, you will be responsible for providing exceptional customer service, managing sales floor operations, and ensuring a positive shopping experience for our customers.Key Responsibilities:Provide fast and efficient...


  • Hartford, Connecticut, United States Trinity Health Full time

    We are seeking a highly skilled Physician Assistant or RNFA Certified Nurse Practitioner to join our Uro-Oncology team in Connecticut. This is an excellent opportunity to work with a multidisciplinary team of healthcare professionals in a dynamic and growing urology practice.The chosen candidate will provide direct peri-operative patient care, assist with...


  • West Hartford, Connecticut, United States Aramark Full time

    About the RoleWe are seeking a highly skilled and experienced Human Resources Manager to join our team at Aramark. As a key member of our HR team, you will provide vital support to our Senior Managers and Department Heads, ensuring that our operations and functional teams receive strong support and advice.Key ResponsibilitiesLeadershipRepresent the company...