Customer Service Representative
2 weeks ago
Welcome to Refloor - Your Opportunity Awaits
At Refloor, the leading flooring provider in the United States, we are excited to announce an opening for outstanding individuals to become part of our dedicated team as Customer Service Representatives. If you excel in meaningful conversations and seek to work in a supportive environment that fosters a sense of community, you might be the perfect fit for us.
Key Responsibilities:
- Manage incoming and outgoing calls to arrange appointments for in-home consultations
- Assist customers with their inquiries and resolve any issues they may encounter
- Demonstrate the distinctive features and benefits of our products to clients
- Accurately enter customer information into our database
If you are looking for a role that offers flexible scheduling within an office setting, this remarkable opportunity is designed for you.
Qualifications:
- A willingness to learn and work collaboratively in a team-focused environment
- Strong problem-solving skills
- A positive and professional demeanor
- Preferred: At least one year of experience in a sales-driven call center
- Familiarity with Salesforce CRM software is a plus
Perks:
- Competitive pay ranging from $15 to $17 per hour
- Generous paid time off, including holidays
- 401(k) plan eligibility
- Comprehensive medical, dental, and vision insurance
- Life insurance benefits
- Exclusive employee discounts on our products
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