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Commercial Vehicle Sales Representative
2 months ago
We are seeking a highly motivated and results-driven Commercial Vehicle Sales Consultant to join our team at Swickard Auto Group. As a Commercial Vehicle Sales Consultant, you will be responsible for building strong relationships with commercial customers and providing them with exceptional service throughout the sales process.
Key Responsibilities- Demonstrate a High Level of Customer Service: Show a high level of kindness, optimism, intellectual curiosity, work ethic, empathy, self-awareness, and integrity in all interactions with customers.
- Communicate Effectively: Communicate effectively with customers and prospects via various channels, including in-person, phone, and email.
- Handle Sales Inquiries: Handle all incoming sales inquiries in a timely and professional manner.
- Build Strong Rapport: Build strong relationships with customers and maintain an ongoing customer database to capture repeat business.
- Assist with Vehicle Selection: Assist customers in selecting the right vehicle and stay up-to-date on new products, features, and accessories.
- Overcome Objections: Learn to overcome objections, negotiate price, close sales, and perform all other steps of the sales process in accordance with company standards.
- Prospect for New Business: Prospect daily for potential customers and identify new business opportunities.
- Attend Training: Attend product and sales training as requested by the Sales Manager.
- Maintain a High CSI Score: Maintain a high Customer Satisfaction Index (CSI) score by ensuring customer satisfaction and loyalty.
- Time Management: Ability to effectively manage time to meet and exceed targets.
- Customer Service Experience: Previous customer service experience is required, with dealership experience preferred.
- Outgoing Personality: Outgoing with a friendly personality, especially while handling objections and negotiating.
- Superior Communication Skills: Possess superior customer-focused communication skills.
- Valid Driver's License: Must have a clean and valid driver's license, along with reliable transportation.
We are a hospitality company that happens to sell cars, parts, and service. We are a team that values diversity and inclusion and believes in providing an exceptional customer experience. We are committed to ongoing training and support, and we offer opportunities for continued personal and professional growth.
