Customer Experience Coordinator

1 month ago

Annapolis, Maryland, United States Marshalls Full time
Job Summary

We are seeking a highly motivated and experienced Customer Experience Coordinator to join our team at Marshalls Store 0219 in Annapolis, MD. As a key member of our front-end team, you will be responsible for promoting an excellent customer experience, leading by example, and maintaining a clean and organized store.

Key Responsibilities
  • Create a positive internal and external customer experience
  • Promote a culture of honesty and integrity; maintain confidentiality
  • Train and mentor Associates on front-end principles
  • Assign registers, support and respond to POS coverage needs, and coordinate breaks for all Associates
  • Address customer concerns and issues promptly, ensuring a positive customer experience
  • Ensure Associates execute tasks and activities according to store plan; prioritize as needed
  • Communicate accurately and effectively with management and Associates when setting and addressing priorities; provide progress updates
  • Provide and accept recognition and constructive feedback
  • Partner with Management on Associate training needs to increase effectiveness
  • Ensure adherence to all labor laws, policies, and procedures
  • Promote credit and loyalty programs
  • Support and participate in store shrink reduction goals and programs
  • Promote safety awareness and maintain a safe environment
Requirements
  • Available to work flexible schedule, including nights and weekends
  • Strong understanding of merchandising techniques
  • Capable of multi-tasking
  • Strong communication and organizational skills with attention to detail
  • Able to respond appropriately to changes in direction or unexpected situations
  • Team player, working effectively with peers and supervisors
  • Able to train others
  • 1 year retail and 6 months of leadership experience
Benefits

We offer a comprehensive benefits package, including Associate discount, EAP, smoking cessation, bereavement, 401(k) Associate contributions, child care & cell phone discounts, pet & legal insurance, credit union, referral bonuses, and more.

Those who meet service or hours requirements are also eligible for 401(k) match, medical/dental/vision, HSA, health care FSA, life insurance, short/long term disability, paid parental leave, paid holidays/vacation/sick, auto/home insurance discounts, scholarship program, and adoption assistance.

All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time.

Contact your TJX representative for more information.

This position has a starting pay range of $16.00 to $16.50 per hour.

Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

We embrace the unknown at Homesense - and support each other along the way.

Every day is a new adventure, a fresh chance to reinvent retail.

Our inventory is always changing and our approach is continually evolving, which means every day is another chance to Discover Different.

In fact, that's what it's like throughout the entire TJX family, which includes TJ Maxx, Marshalls, HomeGoods, and Sierra.

Discover Different also means we embrace each other's differences and unique perspectives.

We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status.

We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

  • Customer Experience Coordinator

    4 weeks ago

    Annapolis, Maryland, United States Marshalls Full time

    At Marshalls, we're looking for a Customer Experience Coordinator to join our team. As a key member of our store team, you'll be responsible for delivering exceptional customer experiences, embodying a positive store culture, and providing accurate service at the checkout counter.Main Responsibilities:Role model established customer experience practices with...

  • Travel Experience Coordinator

    1 month ago

    Annapolis, Maryland, United States Happy Vibes Travel Full time

    Job Title: Entry-Level Reservation CoordinatorAt Happy Vibes Travel, we're seeking a detail-oriented and enthusiastic Entry-Level Reservation Coordinator to join our team. As a key member of our team, you'll play a crucial role in providing seamless and memorable travel experiences for our clients.Key Responsibilities:Assist clients with making travel...

  • Customer Experience Ambassador

    4 weeks ago

    Annapolis, Maryland, United States Nothing Bundt Cakes Full time

    Be a Part of Something SweetAt Nothing Bundt Cakes, we're on a mission to spread joy and make every celebration sweeter. As a Guest Service Representative, you'll play a vital role in creating an exceptional customer experience. You'll be the face of our brand, making every guest feel welcome and valued.What You'll Do:Provide top-notch customer service,...

  • Sales Associate

    4 weeks ago

    Annapolis, Maryland, United States Tillys Full time

    Deliver Exceptional Customer ServiceAs a Seasonal Sales Associate at Tillys, you will be responsible for creating a unique and engaging customer experience in a sales-focused, fast-paced environment. Your primary goal will be to deliver the Tillys Experience to customers, making friends with perfect strangers and building a loyal customer base.Key...

  • Sales Associate

    4 weeks ago

    Annapolis, Maryland, United States Chico's FAS Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Sales Associate to join our team at Chico's FAS. As a Sales Associate, you will be responsible for providing exceptional customer service, promoting a customer and product-focused sales culture, and maintaining a great store environment.Key ResponsibilitiesDrive for Results: Meet company sales...

  • Sales Associate

    4 weeks ago

    Annapolis, Maryland, United States Chico's Full time

    Job Summary: We are seeking a highly motivated and customer-focused Sales Associate to join our team at Chico's FAS. As a Sales Associate, you will be responsible for providing exceptional customer service, driving sales, and maintaining a visually appealing store environment.Key Responsibilities:Provide outstanding customer service, ensuring a positive and...

  • Customer Experience Ambassador in Skincare and Beauty

    3 weeks ago

    Annapolis, Maryland, United States Groupe Clarins Full time

    Join Groupe Clarins, a leader in beauty and spaAbout UsAt Groupe Clarins, we are committed to making life more beautiful for our employees and customers. With 70 years of expertise in beauty and spa, we offer unique products and innovative services that showcase our passion for skincare and makeup.Our story began with a pioneering spirit and a commitment to...

  • Customer Experience Specialist

    3 weeks ago

    Annapolis, Maryland, United States Wingstop Restaurants Full time

    Delivering World-Class ServiceAs a Guest Service Team Member at Wingstop, you'll be responsible for creating memorable experiences for our guests by:Greeting and interacting with guests in a friendly and welcoming mannerProviding exceptional service by taking and delivering orders, answering phone calls, and addressing guest concernsCollaborating with the...

  • Sales Associate

    1 month ago

    Annapolis, Maryland, United States Hand and Stone Massage and Facial Spa Full time

    Role OverviewHand & Stone Annapolis Harbour Center is seeking a skilled Sales Associate to join our front desk team. As a Sales Associate, you will be responsible for providing exceptional customer service, promoting products and services, and achieving performance-based goals.Key ResponsibilitiesSuccessfully achieve all performance-based goals set by your...

  • Customer Service Representative

    4 weeks ago

    Annapolis, Maryland, United States Whole Foods Market IP, L.P. Full time

    At Whole Foods Market, we're passionate about delivering more than just groceries - we're dedicated to creating a world where people are in love with healthy food. As a Customer Service Representative, you'll play a critical role in making this vision a reality.Job Summary: We're seeking a highly motivated and customer-focused individual to join our team as...

  • Seasonal Sales Associate

    4 weeks ago

    Annapolis, Maryland, United States Forever 21 Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Seasonal Sales Associate to join our team at Forever 21. As a Seasonal Sales Associate, you will be responsible for delivering an exceptional customer experience, driving sales, and maintaining a positive and engaging store environment.Key Responsibilities Create a welcoming atmosphere for...

  • Xfinity Retail Sales Consultant

    4 weeks ago

    Annapolis, Maryland, United States Comcast Full time

    Comcast is a leader in the media and technology industry, driving innovation to create the world's best entertainment and online experiences. As a Fortune 50 company, we offer a wide range of career opportunities across various locations and disciplines. We are at the forefront of change, thanks to our remarkable people who bring cutting-edge products and...

  • Patient Service Coordinator

    4 weeks ago

    Annapolis, Maryland, United States Medstar Full time

    Job Summary: MedStar Health is seeking a Patient Service Coordinator to support our medical practice. As a key member of our team, you will be responsible for managing patient intake, screening for emergent conditions, and registering patients. You will also verify demographic and insurance information, coordinate patient flow, and support organization...

  • Patient Service Coordinator

    1 month ago

    Annapolis, Maryland, United States MedStar Health Full time

    Job Summary:MedStar Health is seeking a Patient Service Coordinator to support our medical practice. As a key member of our team, you will be responsible for managing patient intake, screening for emergent conditions, and coordinating efficient patient flow through our practice.Key Responsibilities:• Serve as the initial contact person for patients,...

  • Bakery & Deli Team Member - Delivering Exceptional Customer Experiences

    3 weeks ago

    Annapolis, Maryland, United States Harps Food Stores Full time

    At Harps Food Stores, we're committed to delivering more than expected to our customers and associates. As a Bakery & Deli Team Member, you'll play a vital role in creating a positive first impression and exceeding customer expectations.Job Summary:As a Bakery & Deli Team Member, you'll be responsible for supporting department operations, including...

  • Solutions Architect with 8 Years of Experience

    1 month ago

    Annapolis, Maryland, United States Onyx Point, Inc. Full time

    Job Summary: We are seeking a highly skilled Solutions Architect with 8 years of experience to join our team at Onyx Point, Inc. The ideal candidate will have a strong background in IT solutioning and engineering, with expertise in system administration, system development, and testing. Responsibilities include:Providing technical direction for the...

  • Produce Merchandiser Coordinator

    17 hours ago

    Annapolis, Maryland, United States Whole Foods Market Full time

    OverviewWhole Foods Market is a dynamic and innovative company dedicated to providing high-quality natural and organic products to our customers. As a Produce Merchandiser Coordinator, you will play a crucial role in ensuring that our produce department meets the highest standards of quality, presentation, and customer satisfaction.

  • Assistant Plans Coordinator

    4 weeks ago

    Annapolis, Maryland, United States Commander, Navy Installations Full time

    Job Summary:The Assistant Plans Coordinator will manage the administrative and logistical requirements for Summer Seminar, and provide support to STEM Programs and the Office of Admissions at Commander, Navy Installations.Key Responsibilities:Coordinate the USNA's Office of Admissions outreach programs.Maintain legal release forms for applicable...

  • Medical Office Coordinator

    4 weeks ago

    Annapolis, Maryland, United States Luminis Health Full time

    Job Summary:The Medical Office Coordinator plays a vital role in the ambulatory setting, ensuring seamless patient flow and efficient office operations. Key responsibilities include greeting and registering patients, communicating with insurance companies, and maintaining accurate patient records. This role requires excellent customer service skills,...

  • Veterinary Care Coordinator

    1 month ago

    Annapolis, Maryland, United States Ethos Veterinary Health Full time

    Job Title: Patient Care CoordinatorJob Summary:We are seeking a highly organized and detail-oriented Patient Care Coordinator to join our team at Ethos Veterinary Health. As a Patient Care Coordinator, you will play a critical role in maintaining the communication lines between our doctors and clients, ensuring seamless patient care and effective...