Customer Service Representative

7 days ago


Middletown, New York, United States Hannaford Supermarkets Full time
Job Summary

As a Customer Service Representative at Hannaford Supermarkets, you will be responsible for providing exceptional customer service to our valued customers. Your primary focus will be on ensuring that every customer interaction is positive and memorable. You will be the face of our company, and your role will be crucial in building customer loyalty and driving sales.

Key Responsibilities

* Provide outstanding customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
* Maintain a clean and organized store environment, adhering to company standards and policies.
* Collaborate with other team members to achieve sales goals and improve customer satisfaction.
* Participate in visual merchandising and store displays to create an engaging shopping experience.
* Perform other duties as assigned by management, including opening and closing procedures, inventory management, and cash handling.

Requirements

* Effective communication and interpersonal skills, with the ability to work with diverse customers and team members.
* Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
* Basic math skills and accuracy with handling cash and operating a cash register.
* Ability to lift up to 25 pounds and stand for long periods, with regular breaks as needed.

Preferred Qualifications

* Previous customer service experience, preferably in a retail environment.
* Basic knowledge of store operations and procedures.
* Ability to work a flexible schedule, including weekends and holidays.

What We Offer

* Competitive hourly rate, ranging from $15.00 to $21.80 per hour.
* Opportunities for career advancement and professional growth.
* Comprehensive benefits package, including medical, dental, and vision insurance.
* 401(k) retirement plan with company match.

Equal Opportunity Employer

Hannaford Supermarkets is an equal opportunity employer, committed to diversity and inclusion in the workplace. We welcome applications from qualified candidates of all backgrounds and perspectives.

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