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Customer Service Representative

2 months ago

Middletown, New York, United States Accesssupports Full time

Job Summary

We are seeking a highly skilled and customer-focused Customer Service Specialist to join our team at Access Supports. In this role, you will be responsible for providing exceptional service to our clients, registering new clients for services, verifying insurance information, and scheduling appointments.

Key Responsibilities

  • Be customer-focused and able to multi-task in a high-volume community counseling center
  • Register new clients for services, verify insurance information, and schedule appointments
  • Answer phones, direct calls, and take messages
  • Scan to electronic healthcare record, copy, file, and archive charts
  • Perform other duties as assigned

Qualifications

  • Minimum 1 year in a clerical support role
  • Computer skills and experience working with electronic health records
  • Excellent communication, customer service, and organizational skills
  • Bilingual English and Spanish speaking a plus

What We Offer

Access Supports offers a comprehensive benefits package, including medical, dental, and vision coverage, as well as a matching 403(b) retirement plan, generous paid time off, and tuition assistance.

How to Apply

To be considered for this role, please complete your application and visit our website for more information.