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Senior Sales and Service Representative
2 months ago
At First Citizens Bank, we're looking for a skilled Senior Sales and Service Representative to join our team. As a key member of our branch team, you'll play a critical role in building and expanding banking relationships through proactive customer outreach and customer service requests.
Key Responsibilities- Proactively engage customers in conversation about their financial needs
- Open deposit accounts and ancillary banking products
- Facilitate customer awareness and education of bank services, including digital banking capabilities
- Introduce customers to other branch team members or bank partners who can provide solutions for their financial needs
- Process transactions and other account servicing requests
- High School Diploma or GED and 1 year of experience in Sales or customer service
- Or 6 months of experience in a customer support role at First Citizens Bank
- Or participation in a First Citizens career development program
- Bachelor's degree
- Telephone sales experience
- Knowledge of retail banking products and services
At First Citizens Bank, we're committed to providing our associates with a comprehensive benefits program that meets their needs. Our benefits include health insurance, retirement plans, and paid time off, among others.
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