Restaurant Operations Manager

2 months ago


Quincy, Massachusetts, United States Arby's Full time
Job Description

About the Role

We are seeking a highly skilled and experienced Restaurant General Manager to lead our restaurant team to success. As a Restaurant General Manager, you will be responsible for overseeing all aspects of the restaurant's operations, including managing staff, maintaining high-quality food and service standards, and ensuring excellent customer satisfaction.

Key Responsibilities

  • Manage and motivate a team of restaurant staff to achieve sales and profit goals.
  • Develop and implement effective strategies to improve customer satisfaction and loyalty.
  • Monitor and control food and labor costs to ensure profitability.
  • Ensure compliance with health and safety regulations and company policies.
  • Manage inventory, ordering, and receiving of supplies.
  • Develop and implement marketing and promotional strategies to increase sales.
  • Conduct regular staff meetings and training sessions to improve performance and knowledge.
  • Manage restaurant appearance and maintenance, including cleanliness and repairs.
  • Monitor and analyze sales data and customer feedback to make informed business decisions.
  • Develop and maintain relationships with suppliers and vendors.
  • Manage restaurant cash handling and banking procedures.
  • Ensure accurate and timely reporting of sales, inventory, and labor data.

Requirements

  • Minimum 2+ years of experience in restaurant management, preferably in a fast-food or quick-service environment.
  • Proven track record of success in managing staff, improving customer satisfaction, and increasing sales.
  • Strong leadership and communication skills, with the ability to motivate and inspire a team.
  • Excellent problem-solving and analytical skills, with the ability to make informed business decisions.
  • Ability to work in a fast-paced environment and adapt to changing circumstances.
  • High school diploma or equivalent required; degree in hospitality, business, or related field preferred.

Benefits

  • Competitive salary and bonus structure.
  • Opportunities for career advancement and professional growth.
  • Comprehensive benefits package, including health, dental, and vision insurance.
  • 401(k) retirement plan with company match.
  • Free meals and discounts on company products.

About Us

Arby's is a leading fast-food restaurant chain with a rich history of innovation and customer satisfaction. We are committed to delivering high-quality food and service to our customers, while providing a stimulating and rewarding work environment for our employees.



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