Dunkin' Restaurant Team Member

3 days ago


Quincy, Massachusetts, United States OM MMS Network, LLC Full time
About the Role

We are seeking a highly motivated and enthusiastic Team Member to join our OM MMS team at Dunkin' Restaurant. As a Team Member, you will play a vital role in delivering exceptional customer service and ensuring a seamless experience for our guests.

Key Responsibilities
  • Prepare food and beverages according to Dunkin' Brands operational standards
  • Provide guests with great service and maintain a clean, safe, and organized workspace
  • Follow brand standards, recipes, and systems
  • Understand restaurant menu, including limited-time offers and promotions, and be able to answer guest questions
  • Maintain a clean and organized workstation, clean equipment and guest areas, and stock items such as cups, lids, etc.
  • Take orders at the Drive Thru or Front Counter POS and handle payments (if applicable)
  • Follow speed of service standards and serve and communicate with guests
  • Maintain a guest-focused culture in the restaurant and communicate effectively with managers and coworkers
  • Organize and maintain stock room and refrigerated areas
Requirements
  • None
Competencies
  • Works well with others in a fast-paced team environment
  • On time, demonstrates honesty and a positive attitude
  • Willingness to learn and adapt to change
  • Guest-focused
Physical Demands/Working Conditions
  • Standing on feet
  • Repetitive motion, including bending, stooping, and reaching
  • Lifting objects, including boxes, ice, and product, up to 20lbs (if applicable)
  • Working in a small space

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