Medical Assistant
7 days ago
- Answer multi-line phone calls, screen and route calls, take messages for clinic staff and physicians
- Schedule and edit patient physician appointments for new and returning patients
- Schedule consultations with other clinics or physicians as needed
- Greet patients and request that patients and visitors be seated in the waiting room and communicate unexpected delays as needed
- Collect patient demographic and insurance data
- Identify and obtain services requiring authorization and appropriate process for the payer type
- Prepare the necessary equipment and supplies for exam; maintain inventory of supplies in examination rooms, replenish as required; maintain clean and orderly exam rooms, hallways and work areas
- Escort patient to exam room; measure and record vital signs
- Prepare patient for examination or treatment and perform routine screening tests; explain treatment procedures to patients
- Report patient's concerns and symptoms, reactions, changes (appropriate to age) to licensed clinic personnel; document clinical information, including patient phone calls and maintain accurate and complete patient documentation according to medical profession standards
- Assist physicians with procedure set-ups, patient procedures and examinations; administer medication by intradermal, subcutaneous, or intramuscular injections, perform skin tests, venipunctures and other technical supportive services upon the specific authorization and supervision of a licensed physician or nurse
- Collect and send specimens to appropriate labs for testing per protocol
- Process requests for prescription refills according to established practice
- Schedule: Monday – Friday, 8am – 5pm
- High School diploma or equivalent; completion of all requirements in a recognized Medical Assistant training program
- Current CPR certification
- At least one (1) year of Medical Assistant experience, preferably in a Pediatrics setting; experience in Family Practice, Urgent Care or ER settings a plus
- Knowledge of medical terminology
- Knowledge of inventory management practices
- Knowledge of computer systems and software used in functional area
- Ability to educate patients and/or families as to the nature of disease and to provide instruction on proper care and treatment according to physician protocols, guidelines or instructions
- Ability to perform standard clinical procedures according to established protocols
- Ability to deal with diverse patient/family interactions and demonstrate customer service skills in interactions with all patients, families and staff, including high volume and stressful situations
- Ability to plan, organize, prioritize, work independently and meet deadlines
- Ability to prioritize multiple tasks and handle a high volume of interactions (phones, patients, etc.)
- Medical, Dental & Vision Benefits
- 401K Retirement Saving Plan
- Life & Disability Insurance
- Direct Deposit & weekly EPayroll
- Employee Discount Programs
- Referral Bonus Programs
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