Network Technician

2 weeks ago


Springfield, Illinois, United States AT&T Full time
Job Title: Tier II Technician

Job Summary:

AT&T is seeking a highly skilled Tier II Technician to join our team. As a key member of our National Security Team, you will support the intelligence community by providing critical voice, video, and collaboration services for a wide range of operations.

Key Responsibilities:

  • Install and maintain client LAN/WAN devices
  • Respond to and resolve incidents, demonstrating troubleshooting skills and effective communication
  • Complete assigned tasks within Service Level Objectives/Agreements (SLOs/SLAs)
  • Draft and implement standard network change requests
  • Provide support to Tier III network engineers for incident management and projects
  • Perform configuration management functions, including updating topology drawings and ensuring asset management records are accurate
  • Coordinate network operations, maintenance, repairs, or upgrades

Requirements:

  • 10 years of experience in a related field, with a combination of work history and education
  • Compliance with Department of Defense (DoD) 8570 Information Assurance Technical (IAT) Level 2
  • Available to travel up to 20% of the time
  • Available to work flexible hours, including weekend support
  • Ability to work independently and in a collaborative environment

Benefits:

  • Medical/Dental/Vision coverage
  • 401(k) plan
  • Tuition reimbursement program
  • Paid Time Off and Holidays
  • Paid Parental Leave
  • Paid Caregiver Leave
  • Additional sick leave beyond what state and local law require
  • Adoption Reimbursement
  • Disability Benefits
  • Life and Accidental Death Insurance
  • Supplemental benefit programs
  • Employee Assistance Programs
  • Extensive employee wellness programs
  • Employee discounts on AT&T mobility plans and accessories

Location: Springfield, Virginia

Time Type: Regular

Weekly Hours: 40


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