Network Technician
2 weeks ago
Job Summary:
AT&T is seeking a highly skilled Tier II Technician to join our team. As a key member of our National Security Team, you will support the intelligence community by providing critical voice, video, and collaboration services for a wide range of operations.
Key Responsibilities:
- Install and maintain client LAN/WAN devices
- Respond to and resolve incidents, demonstrating troubleshooting skills and effective communication
- Complete assigned tasks within Service Level Objectives/Agreements (SLOs/SLAs)
- Draft and implement standard network change requests
- Provide support to Tier III network engineers for incident management and projects
- Perform configuration management functions, including updating topology drawings and ensuring asset management records are accurate
- Coordinate network operations, maintenance, repairs, or upgrades
Requirements:
- 10 years of experience in a related field, with a combination of work history and education
- Compliance with Department of Defense (DoD) 8570 Information Assurance Technical (IAT) Level 2
- Available to travel up to 20% of the time
- Available to work flexible hours, including weekend support
- Ability to work independently and in a collaborative environment
Benefits:
- Medical/Dental/Vision coverage
- 401(k) plan
- Tuition reimbursement program
- Paid Time Off and Holidays
- Paid Parental Leave
- Paid Caregiver Leave
- Additional sick leave beyond what state and local law require
- Adoption Reimbursement
- Disability Benefits
- Life and Accidental Death Insurance
- Supplemental benefit programs
- Employee Assistance Programs
- Extensive employee wellness programs
- Employee discounts on AT&T mobility plans and accessories
Location: Springfield, Virginia
Time Type: Regular
Weekly Hours: 40
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