Retail Customer Support Specialist

4 days ago


Westborough, Massachusetts, United States Roche Bros. Supermarkets Full time
Job Title: Cash Office Clerk

Job Description:
Are you a people person with excellent communication skills? Do you thrive in a fast-paced environment and enjoy problem-solving? If so, we encourage you to apply for our Cash Office Clerk position at Roche Bros. Supermarkets. As a key member of our team, you will be responsible for handling customer interactions, resolving complaints, and ensuring a positive shopping experience for all customers. Your expertise will be invaluable in helping us maintain a clean, safe, and welcoming store atmosphere.

Responsibilities:
- Handle customer transactions accurately and efficiently, including cash, credit card payments, and returns
- Respond promptly to customer inquiries, addressing their concerns and resolving issues in a professional manner
- Participate in visual merchandising, ensuring an attractive and well-organized store display
- Assist fellow associates in achieving sales goals and maintaining store standards

Requirements:
- Strong communication and interpersonal skills, with the ability to interact positively with diverse customers
- Basic math skills and accuracy when handling cash transactions
- Ability to lift up to 40 pounds, stand for extended periods, and work in a fast-paced environment
- Previous experience in a retail or customer-facing role (not required)

Benefits:
- Salary: estimated $15-$20 per hour, based on location and experience
- Comprehensive benefits package, including medical, dental, and vision insurance, paid time off, and holidays
- Ongoing training and opportunities for career advancement

How to Apply:
Please submit your resume and a brief introduction explaining why you're the perfect fit for this role. We look forward to hearing from you

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