Account Support Specialist

5 days ago


Westborough, Massachusetts, United States Michael Page Full time

About the Role

We are seeking a highly skilled Account Support Specialist to join our team in Westborough. This individual will play a vital role in maintaining our customer relationships.

Main responsibilities include:

  • Working closely with existing clients to resolve any issues or concerns.
  • Collaborating with clients on verbal and written quotes.
  • Providing accurate information and documentation on our products.
  • Ensuring seamless communication between teams.
  • Maintaining high levels of organization and productivity.

To succeed in this role, you will require:

  • A Bachelor's degree in business administration, marketing, communications, or a relevant technical field.
  • 0-5 years of professional experience in a customer-facing role.
  • Prior customer service experience and/or engineering background.
  • Excellent communication and interpersonal skills.
  • Proficiency in Excel and other computer software.
  • Strong attention to detail and organizational skills.

We offer:

  • A competitive base salary of $60,000 - $70,000, based on location and experience.
  • A comprehensive benefits package, including 401(k) match, health, vision, and dental insurance.
  • The opportunity to work with a dynamic team and contribute to our growth in the US market.


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