Account Support Specialist
5 days ago
About the Role
We are seeking a highly skilled Account Support Specialist to join our team in Westborough. This individual will play a vital role in maintaining our customer relationships.
Main responsibilities include:
- Working closely with existing clients to resolve any issues or concerns.
- Collaborating with clients on verbal and written quotes.
- Providing accurate information and documentation on our products.
- Ensuring seamless communication between teams.
- Maintaining high levels of organization and productivity.
To succeed in this role, you will require:
- A Bachelor's degree in business administration, marketing, communications, or a relevant technical field.
- 0-5 years of professional experience in a customer-facing role.
- Prior customer service experience and/or engineering background.
- Excellent communication and interpersonal skills.
- Proficiency in Excel and other computer software.
- Strong attention to detail and organizational skills.
We offer:
- A competitive base salary of $60,000 - $70,000, based on location and experience.
- A comprehensive benefits package, including 401(k) match, health, vision, and dental insurance.
- The opportunity to work with a dynamic team and contribute to our growth in the US market.
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