Windows 10 Desktop Support Specialist

1 day ago


Richmond, Virginia, United States TEKsystems Full time

Job Title: Windows 10 Desktop Support Specialist

Job Summary:

We are seeking a skilled Windows 10 Desktop Support Specialist to join our team. As a key member of our IT support team, you will be responsible for providing top-notch technical support to our end-users, ensuring seamless desktop operations and resolving technical issues in a timely and efficient manner.

Responsibilities:

  • Provide level 1 and level 2 technical support for Windows 10 desktops, laptops, and mobile devices
  • Troubleshoot and resolve technical issues related to hardware, software, and network connectivity
  • Collaborate with internal stakeholders to identify and resolve technical issues
  • Develop and maintain technical documentation and knowledge base articles

Requirements:

  • 2-3 years of experience in Windows 10 desktop support
  • Strong technical skills and knowledge of Windows 10 operating system
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment

Apply now to join our team and take your career to the next level



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