CRM Product Development Specialist

4 weeks ago


Reston, Virginia, United States Kumon North America, Inc. Full time

At Kumon North America, Inc., we are seeking a skilled CRM Product Development Specialist to support the design, development, and implementation of customized solutions within the Salesforce platform. This role requires collaboration with business stakeholders to gather requirements, create technical documentation, and ensure quality and performance of Salesforce solutions.

Key Responsibilities:

  • Design and develop applications, features, and integrations within the Salesforce platform.
  • Implement automation processes and configuration changes, including workflows, flow builder, process builder, and page layouts.
  • Create and maintain technical documentation, including design specifications, test plans/scenarios, and user guides.
  • Configure and maintain integrations between Salesforce Service Cloud and Marketing Cloud and other systems.
  • Ensure quality and performance of Salesforce solutions through testing and debugging.

Requirements:

  • Bachelor's Degree in computer science, information technology, or a related field.
  • 2-4 years of proven experience as a Salesforce developer (or similar role).
  • Proficiency in Batch Apex, writing triggers, Lightning Web Components, and other Salesforce development tools/skills.
  • Strong time management and prioritization skills.
  • Strong problem-solving, analytical, and communication skills.

Benefits:

Kumon offers a total compensation package including quality medical, dental, and vision coverage, prescription drug plan, 401k retirement savings plan, flexible spending accounts, basic life insurance, and short and long term disability plans.

Equal Employment Opportunity:

Kumon's policies and programs ensure that all hiring, compensation and other employment decisions are based on individual merit and not on any bias towards ethnicity, age, color, race, marital status, religion, disability or military status.

DEI Statement of Commitment:

Kumon is committed to creating an inclusive and welcoming workplace where diversity, equity, and inclusion (DEI) are valued and celebrated.



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