Site Operations Manager

1 week ago


Bakersfield, California, United States Clinica Sierra Vista Full time
Job Description

Clinica Sierra Vista is a leading Federally Qualified Health Center in the nation, dedicated to providing exceptional care to diverse communities. We are seeking a highly skilled Site Operations Manager to oversee the daily operations of our behavioral health center.

The ideal candidate will have a strong background in healthcare operations, excellent communication skills, and the ability to work collaboratively with clinical staff to ensure seamless client flow and efficient management of clinical schedules.

Key Responsibilities:

  • Oversee daily BH site operations, including appointment scheduling, billing procedures, and environment of care.
  • Interview, select, and train new staff, as well as coordinate training for established non-clinical BH staff.
  • Manage staff by assigning and delegating tasks as needed, and assume responsibility for client charts and medical records.
  • Work with BH providers to meet productivity and address documentation concerns, and ensure the BH site and team are meeting all quality improvement guidelines and requirements.
  • Interact with clients, gain customer feedback, and address client complaints, while monitoring clinic performance through reports and dashboards.

Requirements:

  • Knowledge of BH clinic policies and procedures.
  • Ability to operate office machines and computer workstations.
  • Pleasant, professional attitude toward clients, co-workers, and superiors, with strong teamwork skills.
  • Ability to work various schedules, including late hours, and adhere to Clinica Sierra Vista's employee health/immunization requirements.

Clinica Sierra Vista values human rights, goodwill, respect, inclusivity, equality, and recognizes that the organization derives its strength from a rich diversity of thoughts, ideas, and contributions. We seek to attract, develop, and retain a talented and dedicated workforce where people of diverse backgrounds thrive.



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