Tax Office Manager

4 weeks ago


Bethlehem, Pennsylvania, United States H&R Block Full time
Job Title: Multi-Unit Team Leader

At H&R Block, we're seeking a skilled Multi-Unit Team Leader to oversee three tax offices. As a leader, you'll provide guidance to customer-centric teams, driving seasonal tax business growth.

Key Responsibilities:

  • Manage office staffing, operations, and logistics for multiple offices.
  • Partner with the District General Manager to create and implement office-level growth plans.
  • Recruit and interview candidates for tax office associate positions.
  • Conduct timely performance reviews and resolve associate issues.
  • Lead daily team meetings and communicate essential information to tax office associates.
  • Create associate work schedules and ensure accurate timekeeping.

Requirements:

  • People management experience with a proven ability to grow and develop associates.
  • Demonstrated aptitude for growth plan execution and ability to lead towards a growth culture.
  • Strong decision-making and judgment skills, with the ability to function well in a fast-paced environment.
  • Strong interpersonal and communication skills, with a customer-centric mindset.
  • Computer proficiency with the ability to use MS Office.
  • Bachelor's degree in a related field or equivalent combination of experience.

About H&R Block:

We're a company that values diversity, inclusion, and community involvement. Our Connected Culture promotes trust, care, and connections among colleagues. We're committed to helping our clients and associates grow and succeed.

Why Work for Us:

We offer a range of benefits, including employee assistance programs, wellbeing initiatives, and discounts on everyday items and services. Our benefits are designed to support your total well-being and help you thrive in your role.


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