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Seasonal Retail Sales Supervisor for American Girl

2 months ago


Los Angeles, California, United States Mattel Full time

Company Overview:
Mattel is a leader in creativity and innovation, transcending traditional toy manufacturing to create unique products and experiences that inspire and engage audiences while nurturing children through play.

Team Dynamics:
We invite you to join our retail team as a Seasonal Sales Supervisor, a pivotal role within our operations.

Position Summary:
American Girl is on the lookout for enthusiastic individuals to fill the Lead Sales role.

This position entails assisting the department manager with daily operational tasks, providing leadership, delivering exceptional customer service, and ensuring an outstanding experience for our guests.


Key Responsibilities:
  • Support the retail sales manager in various business functions, including merchandise oversight and team development.
  • Maintain floor presentation standards, motivate and coach team members, monitor inventory levels, communicate effectively with management, and enhance sales performance.
  • Exemplify exceptional customer service to elevate the guest experience.
  • Serve as Manager on Duty, overseeing the sales floor and promptly addressing customer inquiries.

Qualifications:
  • High School diploma or equivalent; some college education preferred.
  • At least 2 years of experience in sales, ideally within retail or service sectors.
  • Proven ability to collaborate effectively with a diverse team.
  • Strong background in customer service, with prior leadership or supervisory experience preferred.
  • Excellent communication and organizational abilities.
  • Proficient in Microsoft Excel, Outlook, and Word.
  • Willingness to work evenings, weekends, and holidays as needed.

Why Work With Us:
Join American Girl, a proud subsidiary of Mattel, and discover a fulfilling opportunity. We are dedicated to empowering individuals to embrace the joy of childhood and reach their full potential.

About American Girl:
American Girl, a premium brand for girls, is part of Mattel, a renowned global toy and entertainment company.

Our extensive portfolio includes iconic brands such as Barbie, Hot Wheels, and Fisher-Price, engaging consumers worldwide through diverse products, experiences, and partnerships.


Join Our Culture:
Become part of a workplace that values collaboration, innovation, and excellence. At Mattel, we strive to work together towards shared objectives, fostering creativity and delivering outstanding results. Make a meaningful impact with us.