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Assistant Branch Manager

1 month ago

Lake Charles, Louisiana, United States Mariner Finance Full time
Job Summary

We are seeking a highly motivated and experienced Assistant Branch Manager to join our team at Mariner Finance. As a key member of our branch operations team, you will be responsible for promoting branch operations, providing exceptional customer service, and meeting or exceeding individual sales and delinquency targets.

Key Responsibilities
  • Process credit loan applications and present loan solutions to customers
  • Proactively contact customers with past due balances to offer possible solutions and resolve delinquency
  • Maintain a cash drawer, including processing payments and delivering daily deposits to specified financial institutions
  • Achieve consistent results by meeting or exceeding expected individual and branch goals related to the sale of company products and services
  • Assist the Branch Manager by preparing reports as needed
  • Maintain compliance in the branch
  • In the Branch Manager's absence, coordinate functions and daily operational issues through communication with the District Manager
  • Learns Federal, State, and Local Application Consumer laws to ensure compliant actions
Requirements
  • Minimum of three (3) years of experience in a customer service or sales position, with two (2) years of experience in the Consumer Lending and/or Financial Services industry
  • High school diploma or equivalent
  • Reliable transportation required
  • Excellent written and verbal communication skills with the ability to communicate effectively with customers and company personnel
  • Proficient in Microsoft Office or similar programs with the ability to learn financial services programs
  • Ability to complete essential duties/functions in a timely, accurate manner
  • Demonstrated problem-solving skills, project leadership skills, and interpersonal skills in demanding situations
Preferred Qualifications
  • Bachelor's degree in a discipline such as Business, Accounting, Finance, Administration, Economics
  • Bilingual fluency in Spanish/English
  • Has, in good standing, applicable, required licenses to sell insurance products offered to customers by branch
Benefits
  • Competitive hourly rate commensurate with skills and experience
  • Eligibility for a competitive incentive program based on individual and company performance
  • Comprehensive benefits package, including health insurance, vision insurance, dental insurance, and 401(k) matching contributions
  • Paid time off, 11 paid holidays, and FMLA
  • Employee assistance program, paid parental leave, and referral incentives
Equal Opportunity Employer

Mariner Finance is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, creed, sex, gender, gender identity or expression, marital status, age, religion, national origin, sexual orientation, familial or caregiver status, citizenship status, status as a victim of domestic violence, medical condition, genetic information, pregnancy, physical or mental disability, or status as a disabled or Vietnam era veteran.