Teller (Lake Charles, LA) - Member Service Representative

2 weeks ago


Lake Charles, Louisiana, United States Pelican State Credit Union Full time

Job Summary:

The Teller role at Pelican State Credit Union is a dynamic position that requires a positive, can-do attitude and strong cash-handling and member service skills. As a Teller, you will be responsible for greeting members, assisting with financial transactions, and promoting and cross-selling Pelican's products and services.

Key Responsibilities:

  • Perform routine member transactions, including deposits, withdrawals, cash advances, loan payments, transfers, and check cashing.
  • Assist members in the opening and closing of accounts.
  • Promote and cross-sell Pelican products and services to members to fit their financial needs.
  • Balancing the teller drawer at the end of the day.
  • Balancing transactions and verifying cash totals, investigating, and resolving out-of-balance conditions.

Requirements:

  • A High School Diploma or equivalent.
  • 1 year of experience to include customer service and cash handling.
  • Excellent oral, written, and telephone communication skills.
  • Strong problem-solving and member service skills.
  • Working knowledge of Microsoft Office products, especially Word, Excel, and PPT.

Work Environment:

This position is located at our Lake Charles Branch and requires a regular Monday-Friday schedule with 8:30 am - 5:30 pm hours. Travel is not necessary for this position.

Why Pelican State Credit Union?

Pelican State Credit Union is a faith-based organization that values diversity and inclusion. We strive to create a safe and inclusive work environment and welcome individuals with unique backgrounds, working styles, and skill sets. Our employees enjoy amazing benefits, including medical, dental, and vision insurance, paid vacation and sick leave, and a 401K plan with a 5% discretionary profit share contribution.



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