Resource Management Analyst II

3 days ago


Frankfort, Kentucky, United States Kentucky Personnel Cabinet Full time
Job Title: Resource Management Analyst II

Join the Cabinet for Health and Family Services as a Resource Management Analyst II, supporting software systems and processes in use by the Division of Health Care. As a key member of our team, you will provide statewide user support with troubleshooting on the function and usage of the Division's federal and state software applications.

Responsibilities:
  • Support software systems processes in use by the Division.
  • Act as liaison and resource regarding technology issues.
  • Assist staff using the software and IT applications.
  • Provide statewide user support with troubleshooting on the function and usage of the Division's federal and state software applications.
  • Analyze reports, statistics, and databases for compliance with state/federal requirements and data requests for the Division, other Agencies, and the public.
  • Analyze alternatives for data collection/manipulation/storage/retrieval/dissemination of information to make appropriate recommendations based on the needs of the Division.
  • Assess prevalence of user's problems/issues with software applications and processes.
  • Provide training to improve efficiency of operations based on assessment.
  • Provide resources to support state/federal requirements.
  • Serve as a resource/liaison between management, Commonwealth Office of Technology, and vendor/agencies for IT projects.
  • Performs installation/upgrades/testing for software.
  • Post updates and Facility information onto Division's website for public use.
  • Performs other duties as assigned.
Requirements:
  • Customer Service/Strong interpersonal skills.
  • Software installation/upgrading experience.
  • Database/query experience.
  • Proficient in MS Office, especially Excel & Access.
  • Training experience preferred.
  • Must have strong verbal and written communication skills.

The Cabinet for Health and Family Services (CHFS) participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the United States. CHFS will only use E-Verify once you have accepted a job offer and completed the Form I-9.

For more information on E-Verify, or if you believe that CHFS has violated its E-Verify responsibilities, please contact Department of Homeland Security (DHS) at 888-897-7781 or https://www.uscis.gov/tools/frequently-asked-questions-about-e-verify.

Minimum Requirements:

  • EDUCATION: Graduate of a college or university with a bachelor's degree.
  • EXPERIENCE, TRAINING, OR SKILLS: Two years of systems analysis, business administration, or public administration experience.
  • Substitute EDUCATION for EXPERIENCE: Related technical or vocational training will substitute for the bachelor's degree requirement on a year for year basis. A master's degree in computer science, business or public administration will substitute for one year of the experience requirement.
  • Substitute EXPERIENCE for EDUCATION: Experience in computer programming, systems analysis, information services, research and statistics, business administration, or public administration will substitute for the bachelor's degree requirement on a year-for-year basis.
  • SPECIAL REQUIREMENTS (AGE, LICENSURE, REGULATION, ETC.): NONE

Working Conditions: Incumbents working in this job title typically perform duties in an office setting.

Probationary Period: This job has an initial and promotional probationary period of 6 months, except as provided in KRS



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