Maintenance Operations Manager

2 weeks ago


Myrtle Beach, South Carolina, United States Vacasa Full time
About the Role

We are seeking an exceptional individual to join our team as a Maintenance Operations Manager. This role is responsible for overseeing the overall maintenance operation in the region, ensuring the maintenance needs of all Vacasa properties are met.

Key Responsibilities
  • Manage and mentor a team of maintenance staff, providing guidance and support to ensure they have the necessary skills and knowledge to perform their duties effectively.
  • Assist in the recruiting efforts of additional staff, ensuring the team has the necessary resources to meet the demands of the role.
  • Correspond with local and central teams to ensure seamless communication and collaboration.
  • Order, maintain, and replenish maintenance supplies and inventory, ensuring the team has the necessary resources to perform their duties.
  • Assist with scheduling and distribution of tickets, ensuring timely and efficient resolution of maintenance issues.
  • Ensure maintenance staff follow through on assignments and provide instructions regarding work methods and routines.
  • Cover for local team when necessary, providing support and ensuring continuity of operations.
  • Recommending performance evaluations, resolving problems, and implementing disciplinary action with appropriate team members and assistance from the human resources department.
Requirements
  • Communicator: Proactively communicate with maintenance team and local/central teams to ensure they are in the loop with all aspects of the job.
  • Problem Solver: Identify and resolve maintenance issues in a timely and efficient manner, working with teams across Vacasa to turn problems into opportunities.
  • Can Do/Will Do Attitude: Demonstrate a willingness to help when needed, including weekends and holidays.
  • Natural Born Leader: Lead the team in a collective and positive way, providing guidance and support to ensure they have the necessary skills and knowledge to perform their duties effectively.
  • Computer Savvy: Be comfortable using a computer and familiar with Vacasa's custom-developed management software.
  • Highly Organized: Balance competing priorities on a day-to-day and minute-by-minute basis, ensuring timely and efficient resolution of maintenance issues.
  • Change Agent: Identify areas where we have an opportunity to improve and work with the team to implement changes.
What You'll Get
  • Health/dental/vision insurance - employee & family coverage options
  • Employer Sponsored & Voluntary Supplemental Benefits
  • 401K retirement savings plan with immediate 100% company match on the first 6% you contribute
  • Health & Dependent Care Flexible Spending Accounts
  • Flexible vacation time
  • Paid sick days and holidays
  • Paid parental leave after one year of tenure
  • Employee Assistance Program
  • Career advancement opportunities
  • Employee discounts
  • All the equipment you'll need to be successful
  • Great colleagues and culture


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