Healthcare Operations Manager

5 days ago


New Orleans, Louisiana, United States LCMC Health Corporate Full time

Job Summary

The Healthcare Operations Manager at LCMC Health Corporate is responsible for managing system-wide hospital insurance follow-up and/or denial management functions. This role collaborates with the revenue cycle team to set departmental goals, measure process effectiveness, and identify areas for policy and procedure updates.

Key Responsibilities

  • Assumes responsibility for managing and coordinating various activities and daily workflows associated with insurance follow-up and/or denial management.
  • Ensures staff compliance with departmental and organizational policies, procedures, and standards.
  • Tracks the status of all unpaid accounts, denied accounts, or accounts held for additional information from various departments.
  • Utilizes internal tracking tools to extract data for reports, training, and educating staff on follow-up and/or appeal strategies to promote reimbursement.
  • Provides direction and support to staff by adhering to an established educational plan to ensure quality and productivity standards are met.
  • Gathers and assembles documentation related to insurance follow-up/denials, information requests, trends, and root causes for committee meetings and regular check-ins with revenue cycle leadership.
  • Meets with revenue-generating departments to communicate root causes of payment delays and/or denials and provides direction to mitigate future payment delays.
  • Acts as the primary liaison between insurance follow-up/denial management vendors and the organization.
  • Resolves problems and rectifies inefficiencies related to payment delays or denials.
  • Assists in providing payment/denial information related to contract negotiations and renegotiations with various payor organizations as needed.

Requirements

  • High School Diploma/GED or equivalent
  • 5 years of experience in healthcare billing, collections, payment processing, or denial management
  • 3 years of management experience
  • Basic computer skills and system level training
  • Working knowledge of system reports and ability to analyze system information
  • Knowledge of Hospital and professional billing processes and reimbursement strategies
  • Ability to take initiative, identify problems, and implement change
  • Efficient time-management skills and proven ability to multitask under tight deadlines
  • Excellent leadership, conflict-resolution, and customer service skills
  • Exceptional writing and communication skills
  • Strong comfort level with computer systems

LCMC Health is an Equal Opportunity Employer

We are committed to creating a diverse and inclusive work environment that reflects the communities we serve. We welcome applications from qualified candidates of all backgrounds.

How to Apply

To apply for this position, please submit your application through our website. We look forward to reviewing your application and discussing this opportunity with you further.



  • New Orleans, Louisiana, United States LCMC Health Full time

    Practice Administrator Role SummaryAt LCMC Health, we value the little extras that make a big difference in the lives of our patients and our team members. As a Practice Administrator, you will play a critical role in planning, organizing, and managing the direct activities of assigned clinical sections. Your expertise will be essential in collaborating with...


  • New Orleans, Louisiana, United States DAVITA Full time

    At DAVITA, we are seeking a skilled Healthcare Operations Manager to join our team. As a key member of our operations team, you will be responsible for leading a cross-functional clinical team to deliver exceptional patient care and drive business results.Key Responsibilities:Lead a team of healthcare professionals to provide high-quality patient care and...


  • New Orleans, Louisiana, United States Ochsner Health Full time

    Job SummaryWe are seeking a highly skilled and experienced Healthcare Operations Manager to join our team at Ochsner Health. As a key member of our leadership team, you will be responsible for overseeing the daily operations of assigned departments, ensuring high-quality patient care, and driving business growth.Key ResponsibilitiesManage and oversee daily...


  • New Orleans, Louisiana, United States LCMC Health Corporate Full time

    About the RoleThis is a senior-level position within LCMC Health Corporate, responsible for overseeing the coding and compliance functions across multiple hospitals and facilities. The ideal candidate will have a strong background in healthcare operations, coding, and compliance, with a proven track record of leadership and management.Key...

  • Healthcare Manager

    3 weeks ago


    New Orleans, Louisiana, United States LCMC Health Corporate Full time

    About the RoleWe are seeking a highly skilled and experienced Healthcare Manager to join our team at LCMC Health Corporate. As a key member of our leadership team, you will be responsible for overseeing the coding and compliance functions across our healthcare system.Key ResponsibilitiesLead and manage a team of coding professionals to ensure accurate and...

  • Healthcare Manager

    3 weeks ago


    New Orleans, Louisiana, United States LCMC Health Corporate Full time

    Job SummaryWe are seeking a highly skilled and experienced Healthcare Manager to join our team at LCMC Health Corporate. As a key member of our revenue cycle team, you will be responsible for managing system-wide hospital insurance follow-up and/or denial management functions.Key ResponsibilitiesAssume responsibility for managing and coordinating various...


  • New Orleans, Louisiana, United States LCMC Health Full time

    At LCMC Health, we value the skills and expertise of our clinical operations managers. The Practice Administrator is responsible for planning, organizing, and managing direct activities of assigned clinical sections in collaboration with designated leaders.Key responsibilities include planning and performance management, performance improvement, coaching,...


  • New Orleans, Louisiana, United States InsideHigherEd Full time

    Clinical Leadership and Management The Clinic Manager I is a key leadership position within the Tulane University Orthopaedic Department. This role is responsible for providing overall leadership and management of the clinic, ensuring excellent patient care, and driving continuous improvement in a team environment. Responsibilities * Provide leadership...


  • New Orleans, Louisiana, United States InsideHigherEd Full time

    Clinic Manager I Job DescriptionJob Summary:The Clinic Manager I is responsible for providing overall leadership and management of the clinic, ensuring excellent patient care, and overseeing day-to-day operations. This role involves personnel management, financial management, professional fee billing activities, cash management, quality improvement...


  • New Orleans, Louisiana, United States Ochsner Clinic Foundation Full time

    About the RoleWe are seeking a highly skilled and organized individual to join our team as a Provider Practice Coordinator. This role is responsible for coordinating the daily operations of programs and projects, ensuring seamless execution and delivery of high-quality services.Key ResponsibilitiesOversee and facilitate educational events and programs,...


  • New Orleans, Louisiana, United States Ochsner Clinic Foundation Full time

    About Ochsner Clinic FoundationWe are a leading healthcare organization dedicated to serving, healing, leading, educating, and innovating. Our commitment to excellence has earned us numerous awards and recognition, but we believe that every achievement is a result of the hard work and dedication of our employees.Join Our TeamWe are seeking a skilled Provider...


  • New Orleans, Louisiana, United States LCMC Health Corporate Full time

    About the RoleThis is a unique opportunity to join LCMC Health Corporate as a key member of our Coding and Compliance team. As a Healthcare Coding Manager, you will play a critical role in ensuring the accuracy and integrity of our coding practices, while also providing education and training to our staff.ResponsibilitiesLead the development and...


  • New Orleans, Louisiana, United States Orpheum Theater Manager LLC Full time

    Job SummaryAs a key member of the Orpheum Theater Manager LLC team, the Custodian plays a vital role in maintaining a clean and safe environment for our patrons and staff. ResponsibilitiesKey duties include: Cleaning and sanitizing all surfaces, including floors, walls, and equipment Emptying trash and recycling receptacles Restocking cleaning supplies and...


  • New Orleans, Louisiana, United States Walgreens Full time

    Job Description:Overview:The Pharmacy Operations Manager is responsible for overseeing the day-to-day operations of the pharmacy, ensuring efficient workflow, and providing a positive patient experience. This role requires strong leadership and communication skills, as well as the ability to work effectively in a fast-paced environment.Key...


  • New Orleans, Louisiana, United States District Donuts Sliders Brew Full time

    Restaurant Operations ManagerDistrict Donuts Sliders Brew is seeking a Restaurant Operations Manager to lead our team in providing exceptional experiences for our guests. As a Restaurant Operations Manager, you will oversee the day-to-day operations of the store, upholding all company standards to provide a positive experience for guests. You will also be...

  • Operations Manager

    4 weeks ago


    New Orleans, Louisiana, United States C&L Supply, Inc. Full time

    Job OpportunityC&L Supply, Inc. is a family-owned distribution company seeking an experienced Operations Manager for our Harahan, LA distribution center.ResponsibilitiesOversee warehouse and delivery/logistics operations for the Harahan distribution center.Supervise and develop personnel, including warehouse operations and truck driver delivery...


  • New Orleans, Louisiana, United States District Donuts Sliders Brew Full time

    Restaurant Manager Job DescriptionAt District Donuts Sliders Brew, we're on the hunt for a talented Restaurant Manager to join our team. As a key member of our leadership team, you'll be responsible for overseeing the day-to-day operations of our stores, ensuring that every guest has an exceptional experience.Key Responsibilities:Lead the team to achieve...


  • New Orleans, Louisiana, United States Hard Rock International Full time

    Restaurant Operations Manager Job DescriptionAt Hard Rock International, we're seeking a highly skilled Restaurant Operations Manager to join our team. As a key member of our cafe leadership, you'll be responsible for driving business growth, ensuring exceptional customer experiences, and upholding our brand standards.Key Responsibilities:Financial Acumen:...


  • New Orleans, Louisiana, United States District Donuts Sliders Brew Full time

    Restaurant Manager Job DescriptionAt District Donuts Sliders Brew, we're passionate about delivering exceptional experiences for our guests. As a Restaurant Manager, you'll play a key role in leading our team to achieve this goal.Key Responsibilities:Oversee the day-to-day operations of our store, ensuring a welcoming atmosphere for team members and...

  • Operations Manager

    1 month ago


    New Orleans, Louisiana, United States DuraServ Corp Full time

    Job Title: Operations ManagerAt DuraServ Corp, we are seeking an experienced Operations Manager to oversee the entire local Service Operation. This is a hybrid role with a focus on the office, requiring strong leadership and management skills.Key Responsibilities:Manage day-to-day operations of the service department, ensuring efficient and effective...