Executive Director of Operations

2 weeks ago


Black Mountain, North Carolina, United States Black Mountain Home For Children Full time
Job Summary

We are seeking a highly experienced and skilled Vice President of Operations to join our team at Black Mountain Home for Children, Youth, and Families. The successful candidate will be responsible for leading the operational performance of our social enterprises, ensuring financial goals are met or exceeded, and developing and implementing strategies to optimize operations, increase revenue, and enhance efficiency.

Key Responsibilities
  • Lead and mentor the management teams of the Shepherd of the Hills Retreat Center, Mountain Home Thrift Store, Cheryl's Place, Thirteen Pennies Cafe, and the BMH Volunteer Program and Facilities & Maintenance Department.
  • Oversee the operational performance of the ministry's social enterprises, ensuring financial goals are met or exceeded.
  • Develop and implement strategies to optimize operations, increase revenue, and enhance efficiency.
  • Develop and execute long-term strategic plans for each social enterprise in alignment with the ministry's overall goals.
  • Lead and champion sustainability initiatives across all operating areas.
  • Drive innovation across operations by leveraging technology to enhance efficiency, improve services, and create new opportunities for revenue generation.
  • Actively engage with community leaders, donors, and partners to foster relationships that support the growth and sustainability of the ministry's social enterprises.
  • Develop strategies to expand and enhance the volunteer program, ensuring a meaningful experience for volunteers while maximizing their impact on the ministry's operations and community outreach efforts.
  • Cultivate a strong leadership team within the Operations Department.
  • Foster a culture of excellence, service, and continuous improvement across all areas of responsibility.
  • Ensure that all operations meet the highest standards of quality and comply with all regulatory and accreditation requirements.
  • Oversee risk management strategies for the operational aspects of the ministry.
  • Monitor each enterprise's performance through key performance indicators, adjusting strategies as necessary to meet changing needs and opportunities.
Requirements
  • Bachelor's degree in business administration or a related field is required.
  • A master's degree in business administration, non-profit management, social enterprise, or a closely related field is strongly preferred.
  • Proven history of successful business management, with a minimum of 7-10 years of senior management experience, with a significant portion of that within non-profit, social enterprise, or similar fields.
  • Experience leading multi-disciplinary teams and managing a diverse range of operations.
  • Demonstrated expertise in financial management, including budgeting, forecasting, and financial analysis.
  • Proven track record of developing and implementing successful strategic plans.
  • Exceptional verbal and written communication skills, including the ability to inspire and motivate teams, communicate complex ideas clearly, and engage effectively with a wide range of audiences.
  • Experience in building strong relationships with community leaders, donors, and partners.
  • Commitment to the mission and values of Black Mountain Home for Children, Youth, and Families.
Responsible To:

President

Salary Description

$85,000.00 depending on experience



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