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Customer Relations Consultant in Automotive

2 months ago

Yuma, Arizona, United States Horne Nissan Yuma Full time
Automotive Customer Relations BDC Consultant

We are seeking a dedicated BDC Consultant with outstanding communication abilities and a proactive mindset to become a part of our team. If you thrive on engaging with clients and possess strong organizational skills, this role is tailored for you.

Key Responsibilities:

  • Manage incoming and outgoing calls to arrange sales appointments.
  • Document customer feedback and follow up on scheduled meetings.
  • Reach out to clients using provided scripts to set up sales and service appointments.
  • Update customer information in the database and create follow-up alerts.
  • Address customer inquiries from the website and respond to internet requests.
  • Assist with additional tasks as needed and achieve monthly objectives.

Qualifications:

  • High School Diploma or equivalent is mandatory.
  • Prior experience in customer service or telemarketing is advantageous.
  • Exceptional communication and computer proficiency.

What We Provide:

  • Thorough training and opportunities for advancement.
  • A supportive work environment with competitive pay.
  • A reputable standing in the automotive sector.

If you are passionate about customer service and eager to join a vibrant team, we encourage you to reach out.