Environmental Services Team Leader
2 weeks ago
Founded by the Sisters of the St. Francis, CHI Health Good Samaritan serves as a prominent regional referral center. With a capacity of 268 beds, it provides an array of advanced medical services including trauma care, emergency transport, and specialized programs in cardiac and cancer care, as well as comprehensive mental health services.
Responsibilities
Key Responsibilities
Empowered to conduct interviews, onboarding, terminations, promotions, training, and performance assessments. Assigns daily operational tasks and oversees the functional and technical performance of team members. Strategically allocates staffing resources to fulfill patient and departmental requirements, collaborating with various stakeholders to ensure comprehensive staffing solutions. Manages team performance by establishing objectives, clarifying expectations, monitoring progress, providing constructive feedback, and addressing performance-related issues in alignment with organizational commitments. Ensures appropriate staffing levels are scheduled to meet daily operational needs. Develops and disseminates staff schedules in accordance with departmental policies. Coordinates and supervises daily and weekly tasks performed by team members. Communicates any changes in job flow effectively. Engages with nursing staff regarding any operational issues, changes, or educational requirements. Maintains a positive and supportive demeanor towards employees, physicians, patients, and visitors. Conducts patient visits to ensure satisfaction with services provided. Upholds confidentiality and patient rights in accordance with established policies. Maintains a hygienic and safe working environment, ensuring compliance with safety regulations. Completes all required reports in a timely manner, adhering to established deadlines. Participates in mandatory safety, security, and infection control programs, ensuring adherence to health regulations and guidelines. Demonstrates compliance with safety and security policies specific to the department and organization. Must exhibit the ability to work effectively in a diverse and multicultural environment. Other duties as assigned by management.
Qualifications
Minimum Qualifications
Required Education for Leadership Roles
Sys/Div/Mkt/Local Supervisor - Bachelor's Degree with a minimum of 1 year of relevant experience OR 3 years of experience in the field OR a Master's Degree with no prior experience.
Required Licensure and Certifications
N/A
Required Knowledge, Skills, and Abilities
Strong understanding of Environmental Services, applicable laws, regulations, and professional standards. Proficient project management, communication, strategic planning, and change management skills. Proficient in Microsoft Excel, Word, and PowerPoint. Must demonstrate high levels of motivation, teamwork, professionalism, and respect for others.
PREFERRED Qualifications
Exceptional customer service skills and advanced computer proficiency.
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