Front End Service Team Lead

2 months ago


Kearney, Nebraska, United States Walmart Full time
Job Overview

As a Front End Service Team Supervisor at Walmart, you will play a vital role in ensuring exceptional customer experiences and maintaining a seamless shopping environment. Your primary responsibilities will include:

  • Providing top-notch customer service, responding to customer inquiries, and resolving issues in a timely and professional manner.
  • Leading a team of Front End Service associates, providing guidance, and coaching to ensure they meet performance expectations.
  • Ensuring compliance with company policies, procedures, and standards, maintaining a clean and organized store environment.
  • Processing returns, refunds, and financial transactions accurately and efficiently.
  • Collaborating with other departments to achieve sales goals, promote products, and drive business results.
Benefits and Perks

As a valued member of the Walmart team, you will enjoy a range of benefits and perks, including:

  • Competitive hourly wage, with opportunities for performance-based incentives.
  • A comprehensive benefits package, including medical, vision, and dental coverage, as well as 401(k) and stock purchase plans.
  • Generous paid time off, including vacation, sick leave, and holidays, to ensure work-life balance.
  • Access to Live Better U, a Walmart-paid education benefit program, offering tuition reimbursement and career development opportunities.
  • Eligibility for additional benefits, such as parental leave, family care leave, and bereavement leave, depending on job classification and length of employment.
Requirements and Qualifications

To succeed in this role, you will need:

  • Excellent communication and interpersonal skills, with the ability to work effectively with customers, colleagues, and management.
  • Strong leadership and coaching skills, with the ability to motivate and develop a team.
  • Basic math skills and accuracy in handling cash, operating a cash register, and processing transactions.
  • Ability to work in a fast-paced environment, with flexibility to adapt to changing priorities and demands.


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