Human Resources Business Partner
2 days ago
Job Summary:
The HR Business Partner plays a critical role in providing HR leadership for a geographical market. This position requires a strong understanding of HR principles and practices, as well as excellent communication and interpersonal skills.
Key Responsibilities:
- Partners with Area Directors to onboard new Managers, ensuring a smooth transition and providing necessary training and support.
- Conducts regular Manager Training classes, focusing on administrative duties and HR-related topics, to ensure consistency and compliance across the market.
- Ensures Employee and Management performance reviews occur at all levels, per company timelines and standards, to drive growth and development.
- Partners with operations to ensure Brand training is executed, promoting internal development and excellence.
- Facilitates development training for all management levels, including routine soft skills training, to enhance leadership capabilities.
- Works with Training & Development Partners and Market Leaders to identify and certify training units, ensuring a high-quality learning experience.
- Manages Unemployment documentation and hearings process, ensuring compliance and minimizing risk.
- Ensures all annual and State-specific required training is completed, including ServSafe, Food Handler, and Anti-Harassment training.
- Stays abreast of upcoming or pending legislation, working with HR leadership and legal to implement process or policy changes.
- Manages background check process, consulting with management as needed, to ensure a safe and secure work environment.
- Directs the investigation and resolution of employee relations issues and EEOC charge responses, ensuring a fair and equitable process.
- Acts as a consultant to managers for employee relations activities, including complaints, investigations, and documentation.
- Partners, reviews, and provides guidance to AD's and DO's regarding terminations and disciplinary actions, ensuring compliance and minimizing risk.
- Ensures the performance management process and supporting documentation are executed per company standards, driving growth and development.
- Manages Employee Hotline complaints and field employee phone calls and emails, answering questions directly or routing to appropriate HR or Support Center contact.
- Strategic partner with field and above-store management to increase and/or maintain proper staffing, ensuring a high-performing team.
- Main point of contact for HRIS process from field management, ensuring correct process has been followed and approvals have been granted.
- Conducts regular store visits, building relationships with managers and team members while assessing employee engagement and restaurant culture.
Requirements:
- Minimum 5 years related HR experience, preferably in a similar role/environment with multi-units.
- Bachelor's degree preferred and Professional HRCI or SHRM certification a plus.
- Demonstrates high integrity and elevated level of HR professionalism and expertise.
- Ability to work in a fast-paced, changing environment with multiple priorities, demonstrating adaptability and resilience.
- High standards and a drive for excellence, committed to quality and with a strong attention to detail.
- Ability to effectively work and communicate with people at all levels within the organization.
- Ability to lead and influence others in non-reporting relationships.
- Strong organizational, problem-solving, and analytical skills, with a demonstrated history of managing priorities, workflow, and multiple processes simultaneously.
- Strong interpersonal skills, proven ability to understand and respond to a diverse population.
- Strategic thinker, ability to partner with others to move strategy into action, with strong execution skills.
- Team player, shows commitment to team objectives, values each person's contribution, and encourages participation and involvement.
- Demonstrates excellent change leadership skills, able to guide organizations through change to achieve business results.
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible schedule
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Referral program
- Relocation assistance
- Vision insurance
Schedule:
- Choose your own hours
- Monday to Friday
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