Specialty Sales Associate

2 weeks ago

Tomball, Texas, United States Hudson Group Full time
About the Role

We are seeking a highly motivated and customer-focused Specialty Sales Associate to join our team at Hudson Group. As a Specialty Sales Associate, you will be responsible for delivering exceptional customer service, maintaining a high level of product knowledge, and contributing to the overall success of our store.

Key Responsibilities
  • Engage customers on the selling floor with a focus on customer service and product knowledge.
  • Maintain high energy and professional manner at all times.
  • Solve customer problems and exceed expectations in store.
  • Service multiple customers using outstanding Customer Service standards.
  • Responsible for name capture and customer relationship and after sales service.
  • Maintain the store environment, store organization, and visual display and store sets.
  • Keep inventory organization and integrity in transactions while displaying all current merchandise at all times.
  • Effectively operate a cash register.
  • Know basic store layout to assist customers in their selection of product and be able to answer customer questions about the entire store.
  • Be knowledgeable and familiar with the surrounding businesses/offerings within the facility.
  • Communicate pricing, out of date, and inventory issues with management.
  • Help maintain a neat, clean, organized store, which includes sweeping, dusting, straightening of merchandise on store fixtures and displays.
  • Assist with book inventory process (i.e., ordering, receiving, returns).
  • Perform related work as assigned.
Requirements
  • Comply with company dress code.
  • Show passion and pride for The Brand in every area of responsibility.
  • Ability to lift at least 40lbs.
  • Execute 5 Customer Service Standards at all times:
    • Greet the Customer.
    • Offer assistance to each and every customer.
    • Ask Lifestyle Questions to Suggest Appropriate Product.
    • Provide quick and accurate service.
    • Thank the Customer each and every time.
  • Minimum 2 years retail experience (high fashion and electronics experience preferred).
About Hudson Group

Hudson Group is a leading travel retailer with over 30 years of experience. We are committed to creating an inclusive workplace in which we value diversity and unique experiences, backgrounds, and identities. We offer a competitive rate of pay, daily pay, company discount, and a range of benefits including medical, dental, and vision insurance, and employee recognition programs.

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