Host
1 month ago
We are seeking a highly skilled and courteous Host to join our team at IHOP. As a Host, you will be responsible for ensuring a positive and welcoming experience for our guests from the moment they enter our restaurant.
Key Responsibilities- Greet and seat guests promptly and courteously, ensuring a seamless dining experience.
- Develop and maintain professional relationships with IHOP employees and guests, providing exceptional customer service.
- Rotate station seating to ensure efficient service and maintain a clean and organized environment.
- Handle guest complaints and feedback in a professional and courteous manner, ensuring a positive outcome.
- Answer telephones, take messages, and complete To-Go orders in a timely and efficient manner.
- Maintain a waiting list and check restrooms regularly to ensure proper stock levels and cleanliness.
To be successful in this role, you must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
- Ability to stand, walk, and talk for extended periods.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and multitask effectively.
- Basic math skills and accuracy with handling cash and operating a point-of-sale system.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
- Regularly stand, walk, and talk for extended periods.
- Frequently use hands to finger, handle, or feel objects, tools, or controls.
- Occasionally stoop, kneel, crouch, or crawl.
- Occasionally lift and/or move up to 25 pounds.
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