Host/Hostess

3 weeks ago


Schaumburg, Illinois, United States Marriott Schaumburg Full time
Job Summary

We are seeking a friendly and enthusiastic individual to join our team as a Host/Hostess at Marriott Schaumburg. As a Host/Hostess, you will be responsible for greeting guests warmly, answering phone inquiries, and making accurate reservations. You will also be responsible for monitoring the dining room for tidiness, ensuring all tables and chairs are organized, and restocking condiments as needed.

Responsibilities
  • Learn the menu, including daily specials, and accurately describe how dishes are prepared
  • Handle booking of reservations, troubleshoot seating problems, and solve customer inquiries
  • Guide diners to their seats, ensure they have the correct number of menus, utensils, napkins, and filled water glasses
  • Greet guests warmly as they enter to create a positive first impression of the restaurant
Requirements
  • Must be able to handle a fast-paced atmosphere with periods of standing on feet for an extended length of time
  • Responsible for communicating politely with customers, skilled at organizing, and able to troubleshoot customer requests or issues quickly and efficiently
  • High school diploma or equivalent GED required, with a good understanding of how to speak and read English
About Marriott Schaumburg

Located in the northwest suburbs of Chicago, Marriott Schaumburg offers easy access to the highway and is close to the Schaumburg Convention Center. Our hotel boasts a convenient location for quick drives to downtown Chicago or O'Hare International Airport. After a productive day, unwind at TopGolf Chicago or continue your work at our hotel.


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