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Guest Services Associate

2 months ago


Montclair, New Jersey, United States Gold's Gym - SoCal Full time
Exciting Role at Gold's Gym - SoCal

Are you enthusiastic about supporting individuals in reaching their wellness aspirations? Gold's Gym - SoCal is on the lookout for a Customer Service Specialist to become part of our vibrant team. In this role, you will immerse yourself in a lively and energetic atmosphere, collaborating with colleagues who are committed to our vision of fostering a healthy and enjoyable lifestyle.

What We Offer:
  • Work alongside a team of passionate professionals
  • Access to retirement savings plans and supplemental insurance options
  • Enjoy complimentary gym memberships and exclusive discounts
  • Opportunities for professional advancement within the organization
  • Be part of a globally recognized fitness brand
Our Unique Attributes:
  • Dedication to nurturing long-term relationships
  • Commitment to community service
  • Strong pride in our workplace culture
  • Continuous leadership development initiatives
  • Striving for excellence in all endeavors
  • A friendly and inclusive work environment
Desired Qualities:
  • Genuine passion for your role and meticulous attention to detail
  • Ability to excel in a fast-paced environment
  • Team-oriented with exceptional organizational capabilities
  • A commitment to ongoing personal and professional growth
Key Responsibilities:
  • Collaborate with Sales and Fitness Managers to enhance member satisfaction
  • Deliver exceptional customer service and support to our members
  • Engage members in fitness programs and address their inquiries
  • Assist with club tours and ensure cleanliness as required
Qualifications:
  • High school diploma or equivalent
  • Ability to follow directions and work efficiently
  • Detail-oriented with the capacity to perform repetitive tasks
  • Physically capable of lifting up to 25 lbs and standing for extended periods
  • Maintain a professional appearance and demeanor

If you are eager to be part of a dynamic team focused on empowering others to lead healthier and more fulfilling lives, we encourage you to consider joining the Gold's Gym - SoCal family.