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Technical Product Support Specialist

1 month ago

Ocoee, Florida, United States TechnoGen Full time
Job Summary:

We are seeking a highly skilled Technical Product Support Analyst to join our team at TechnoGen. The ideal candidate will have extensive experience in audio-visual operations and a strong background in customer service and project management.

Key Responsibilities:

Provide technical support for audio-visual systems and equipment
Collaborate with management to develop plans, forecasts, and budgets within the department
Oversee the design and installation of visual networks and audio-visual setups
Monitor performance and utilization of systems
Implement new software packages and upgrades to existing systems
Train technical staff to support systems and software

Requirements:

5+ years of experience in audio-visual operations
Strong customer service and project management skills
Ability to lift up to 50 lbs
50% travel required

Preferred Qualifications:

Bachelor's degree
Oversee the design and installation of all visual networks and audio-visual setups
Monitor performance and utilization of systems
Implement new software packages and upgrades to existing systems
Work with management to develop plans, forecasts, and budgets within the department
Responsible for managing and training the technical staff to support systems and software

Why Join Us:

At TechnoGen, we value our employees and offer a dynamic work environment with opportunities for growth and development. If you are a motivated and experienced technical professional looking for a new challenge, we encourage you to apply for this exciting opportunity.