Marketing Business Analyst

23 hours ago


Columbus, Ohio, United States Chemical Abstracts Service Full time
Job Summary

CAS is seeking a Marketing Business Analyst to join our team. As a key member of our marketing team, you will be responsible for managing a portfolio of key marketing applications, ensuring contract procurement, user support, product updates, and the application's day-to-day operations are in order.

Key Responsibilities
  • Manage a portfolio of key marketing applications, ensuring contract procurement, user support, product updates, and the application's day-to-day operations are in order.
  • Work with business and technology stakeholders to implement new solutions and updates.
  • Provide first and second-level problem resolution to end users.
  • Own an applications library within marketing, ensuring thorough and current documentation of key information.
  • Conduct reviews on business process and application utility across the suite of marketing applications, ensuring utility and value requirements are being reached.
  • Lead and manage change efforts for business process changes, leading to more efficient and value-driven results.
  • Partner with stakeholders to understand business needs and desired outcomes.
  • Serve as a subject matter expert (SME), super-user, and product evangelist for various applications across marketing and sales.
Requirements
  • BA/BS degree in technology, marketing, or related field or equivalent combination of experience and certification in a related discipline(s).
  • Three or more years' experience utilizing a project management tracking system such as Jira or Smartsheet.
  • Experience working in an Agile scrum environment implementing changes and enhancements to processes and or business applications.
  • High level of collaboration, communication, and presentation skills.
  • Ability to translate complex situations into understandable findings and actionable recommendations for business partners and leaders.
  • Five or more years of experience with using sales or marketing tools such as Eloqua, Salesforce.com, Hubspot, Google Analytics, and/or any equivalent CRM, MAT, ERP, or digital marketing tool.
  • Project management experience and Lean Six Sigma certification are a plus.
  • Familiarity with database management systems (e.g., SQL Server, Oracle, MySQL).
  • Proficient in application testing methodologies and tools.
  • Experience conducting functional, performance, and user acceptance testing.
What We Offer
  • CAS offers a competitive salary and comprehensive benefits package, including a generous vacation plan, medical, dental, vision insurance plans, and employee savings and retirement plans.
  • Candidates for this position must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.


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