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Cashier and Customer Service Representative

2 months ago


Monroe, North Carolina, United States Compass Group, North America Full time
Job Summary

As a Retail Sales Associate with Compass Group, North America, you will be responsible for providing exceptional customer service and ensuring a seamless shopping experience for our clients. This role involves performing cashiering duties, including making cash transactions, verifying cash drawer, giving change, counting cash receipts, and completing cash reports.

Key Responsibilities:
  • Perform sales transactions in a timely and accurate manner.
  • Enter all sales into the cash register to ensure purchases are accurately recorded.
  • Make change, accept declining balance cards, and other acceptable forms of payment; issue receipts to customers.
  • Follow standard procedures for issuing cash refunds.
  • Interact with customers and resolve customer complaints in a friendly and service-oriented manner.
  • Responsible for all assigned change funds and cash receipts, ensuring that the cash drawer is in compliance with overage/shortage standards.
  • Observe customer purchases in the cafe line and differentiate between standard portions.
  • Replenish condiments, coffee, other beverages, and general supplies while maintaining cleanliness of service areas.
  • Keep pastry case stocked.
  • Ensure compliance with company service standards and inventory and cash control procedures.
  • Ensure compliance with all sanitation, ServSafe, and safety requirements.
Requirements:
  • Previous cash handling and customer service experience is preferred but not required.
Benefits:
  • Full-time and part-time positions offer the following benefits to associates: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
  • Full-time positions also offer the following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs)