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Centralized Intake Coordinator

2 months ago

Buffalo, New York, United States Child & Family Services of Erie County Full time
Job Title: Centralized Intake Specialist

At Child & Family Services of Erie County, we are seeking a highly skilled and compassionate Centralized Intake Specialist to join our team. This critical role plays a vital part in the intake process, ensuring that clients receive the best possible support and services.

Key Responsibilities:
  • Assess client needs and determine the best fit with a counselor
  • Collaborate with various staff members to ensure seamless client care
  • Work with referral sources to link clients with appropriate services
  • Manage client intake and assessment processes
  • Provide exceptional customer service and support to clients and staff
Requirements:
  • High School Diploma/GED required; bachelor's degree preferred
  • 2 years of experience working in the mental health field
  • Strong communication and interpersonal skills
  • Knowledge of community resources and programs
Benefits:
  • Competitive pay range: $24-$27 per hour based on experience
  • Paid Time Off (PTO) and 14 paid holidays
  • Employer-paid life insurance and medical, dental, and vision insurance options
  • Health Savings Account (HSA) and quarterly employer-contributions
  • 403(b) retirement plan with employer-contributions after two years

Child & Family Services of Erie County is an equal opportunity employer and is committed to diversity and inclusion. We welcome applications from qualified candidates who share our values and are passionate about making a difference in the lives of our clients.