Customer Service Advocate

6 days ago


Tacoma, Washington, United States JULIE PARTRIDGE-Farmers Insurance Agency Full time
Company Overview:
JULIE PARTRIDGE-Farmers Insurance Agency is committed to providing exceptional customer service and building long-term relationships with clients. We offer a dynamic work environment, competitive salary, and opportunities for career growth.

Key Responsibilities:
  • Provide timely and accurate processing of customer policy changes.
  • Answer incoming phone calls professionally and resolve issues promptly.
  • Maintain accurate and organized electronic and paper files.
  • Identify and pursue additional sales opportunities.
  • Respond to customer inquiries within specified timeframes.

Requirements:
  • Hold a valid Property & Casualty License.
  • Be a self-motivated and enthusiastic individual.
  • Demonstrate effective prioritization, multitasking, and follow-up skills.
  • Deliver high-quality results and exceed client expectations.
  • Display attention to detail and organizational skills.
  • Show a commitment to career growth and development.
  • Handle challenging situations effectively.

Benefits:
  • Competitive annual base salary ($45,000 - $60,000).
  • Paid Time Off (PTO) and holidays.
  • Opportunities for professional growth and advancement.
  • Tuition reimbursement program.


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