Customer Service Advocate
6 days ago
JULIE PARTRIDGE-Farmers Insurance Agency is committed to providing exceptional customer service and building long-term relationships with clients. We offer a dynamic work environment, competitive salary, and opportunities for career growth.
Key Responsibilities:
- Provide timely and accurate processing of customer policy changes.
- Answer incoming phone calls professionally and resolve issues promptly.
- Maintain accurate and organized electronic and paper files.
- Identify and pursue additional sales opportunities.
- Respond to customer inquiries within specified timeframes.
Requirements:
- Hold a valid Property & Casualty License.
- Be a self-motivated and enthusiastic individual.
- Demonstrate effective prioritization, multitasking, and follow-up skills.
- Deliver high-quality results and exceed client expectations.
- Display attention to detail and organizational skills.
- Show a commitment to career growth and development.
- Handle challenging situations effectively.
Benefits:
- Competitive annual base salary ($45,000 - $60,000).
- Paid Time Off (PTO) and holidays.
- Opportunities for professional growth and advancement.
- Tuition reimbursement program.
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