Customer Experience Representative

6 days ago


Gulf Shores, Alabama, United States OneWater Inc Full time

Company Overview: One Water Marine is a reputable organization committed to delivering exceptional service in the marine industry.

Job Description: We are seeking a skilled Service Writer to join our team and contribute to our mission of providing outstanding customer experiences. The ideal candidate will have technical knowledge and experience, excellent customer service skills, and the ability to communicate complex mechanical issues to customers.

Responsibilities:

  1. Manage service scheduling to meet or exceed financial objectives
  2. Process service transactions efficiently and accurately
  3. Communicate with customers regarding repair status and provide solutions to issues
  4. Collaborate with the service team to ensure seamless delivery of customer service

Requirements:

  • Technical knowledge and experience
  • Excellent customer service skills
  • Ability to communicate complex mechanical issues
  • Results-driven with a strong focus on meeting or exceeding financial targets
  • Strong communication and interpersonal skills
  • Attention to detail and organizational abilities
  • Basic computer skills, including Microsoft Excel and Outlook
  • Clean driving record and valid driver's license
  • Familiarity with Lightspeed DMS

Compensation: Salary range $55,000 - $75,000 per year, based on experience.



  • Gulf Shores, Alabama, United States Roberts Air Conditioning Full time

    Job DescriptionWe are a family-owned and operated company with a small business feel, but large business size, growth, and stability. We prioritize our employees' well-being and structure our company so that our front-line employees are rewarded appropriately for their hard work.This role is ideal for someone who is looking for a long-term career move and is...


  • Gulf Shores, Alabama, United States Roberts Air Conditioning Full time

    About UsRoberts Air Conditioning is a family-owned and operated company with a small business feel, but large business size, growth, and stability. We prioritize our employees' well-being and offer unmatched rewards, including full benefits and a matching 401(k).Job DescriptionIn this role, you will be responsible for managing customer interactions,...


  • Gulf Shores, Alabama, United States OneWater Inc Full time

    Job Title: Service WriterSalary Estimate:$65,000 - $85,000 per yearRole OverviewThe successful Service Writer will oversee the coordination of service schedules, ensure timely completion of work orders, and foster strong relationships with customers.Analyze work orders to identify areas for improvement.Develop strategies to increase productivity and...


  • Gulf Shores, Alabama, United States Walmart Full time

    About the Role:As a Sales Associate at Walmart, you will be responsible for providing exceptional customer service and ensuring that customers have a positive shopping experience. This role requires walking up to 5 miles each day while fulfilling online customer orders, reviewing customer orders, locating and selecting merchandise on the sales floor, and...


  • Gulf Shores, Alabama, United States OneWater Inc Full time

    About the RoleIn this role, you will be part of a dynamic team at One Water Marine, working closely with customers to provide exceptional service and achieve business goals. As a Service Writer, you will be responsible for scheduling shop time, processing transactions, and maintaining customer relationships.Key Performance Indicators:Meet or exceed financial...


  • Gulf Shores, Alabama, United States Walmart Full time

    About the Job: We are seeking a highly motivated and customer-focused Sales Associate to join our team at Walmart. As a Sales Associate, you will play a key role in providing excellent customer service and helping our customers find the products they need.Key Responsibilities:Process customer transactions efficiently and accuratelyAnswer customer questions...


  • Gulf Shores, Alabama, United States Spectrum Resorts Full time

    Job Title: SERVICE DISPATCHERAbout Spectrum ResortsWe are a leading provider of exceptional resort experiences. Our team is dedicated to delivering outstanding service to our guests, and we're seeking a skilled Service Dispatcher to join our team. Job Description:This role is responsible for administrative duties including billing, handling incoming service...


  • Gulf Shores, Alabama, United States OneWater Full time

    Key ResponsibilitiesOur ideal candidate will possess strong problem-solving skills, attention to detail, and the ability to work well under pressure. They will also have basic computer skills, including Microsoft Excel and Outlook, and a valid driver's license.


  • Gulf Shores, Alabama, United States Roberts Air Conditioning Full time

    Job DescriptionWe are seeking a self-motivated individual with excellent communication skills to join our dedicated Customer Support team as a Customer Service Representative. The ideal candidate will have at least 1 year of call center or customer support experience and a valid driver's license. If you possess strong attention to detail, a positive...


  • Gulf Shores, Alabama, United States GULF SHORES HAMPTON INN Full time

    **Job Overview:**The Hospitality Representative at Gulf Shores Hampton Inn is an entry-level position that provides exceptional customer service to hotel guests and clients. The ideal candidate will have a strong background in hospitality and excellent communication skills.**Responsibilities:Check-in and check-out guests, ensuring all necessary information...


  • Gulf Shores, Alabama, United States OneWater Inc Full time

    Job Title: Service WriterSalary Estimate:$60,000 - $80,000 per yearCompany OverviewOneWater Inc is a leading provider of exceptional service experiences.About the RoleWe are seeking a skilled Service Writer to join our team. As a key member of our service department, you will be responsible for delivering top-notch customer service, managing service...


  • Gulf Shores, Alabama, United States Sassy Bass Amazin' Grill Full time

    Job OverviewAt Sassy Bass Amazin' Grill, we're seeking a motivated and customer-focused individual to join our team as a Clerk. This is an excellent opportunity to provide exceptional service and contribute to a unique guest experience.SalaryWe offer a competitive salary of $45,000 per annum, commensurate with experience.Job DescriptionCompany Overview: We...


  • Gulf Shores, Alabama, United States Walmart Full time

    Overview: As a valued member of the Walmart team, you will play a vital role in ensuring our customers receive exceptional service. With a strong focus on teamwork and customer satisfaction, this opportunity is perfect for those looking to start or advance their retail career.Estimated Salary Range: $14-$26 per hourJob Description: In this exciting role, you...


  • Gulf Shores, Alabama, United States Walmart Full time

    About the Role: We are seeking a highly motivated and customer-focused individual to join our General Merchandise team. As a Sales Associate, you will play a key role in driving sales growth, improving customer satisfaction, and maintaining a positive store image.Salary Information: The estimated salary range for this role is $14-$26 per hour, depending on...


  • Gulf Shores, Alabama, United States Sassy Bass Amazin' Grill Full time

    About Our RestaurantSassy Bass Amazin' Grill is a Gulf Coast-inspired eatery that serves up fresh, delicious cuisine in a lively atmosphere. We're seeking a skilled Server to join our team, providing exceptional service and contributing to our mission of delivering a unique and memorable experience.Salary and BenefitsWe offer a competitive salary of $50,000...


  • Gulf Shores, Alabama, United States Hammered Crab Full time

    Job Summary We are seeking highly motivated and enthusiastic individuals to join our team as Customer Service Ambassadors at The Hammered Crab in Gulf Shores, AL. As a key member of our front-of-house staff, you will play a vital role in ensuring that every guest has a memorable experience.About Us Located right off Hwy 59 in the heart of Gulf Shores, AL,...


  • Gulf Shores, Alabama, United States Actalent Full time

    Are you a skilled piping design expert with a passion for shipbuilding?Company OverviewActalent is a global leader in engineering and sciences services and talent solutions, helping visionary companies advance their engineering and science initiatives through access to specialized experts. With a network of almost 30,000 consultants and more than 4,500...


  • Gulf Shores, Alabama, United States Sunridge Management Full time

    SunRidge Management Group is seeking an experienced and motivated Leasing Consultant to join our team. As a Leasing Consultant, you will be responsible for greeting prospective residents, presenting the features and benefits of our properties, and securing lease agreements.You will also be expected to maintain a professional atmosphere in the leasing office,...


  • Gulf Shores, Alabama, United States Roberts Air Conditioning Full time

    Job SummaryWe are seeking a Customer Experience Advocate to join our team at Roberts Air Conditioning. As a key member of our customer support team, you will play a vital role in ensuring the highest level of service and satisfaction for our clients.About the RoleThis is a full-time opportunity with a competitive hourly rate of $15.00-$19.00 per hour, plus...


  • Gulf Shores, Alabama, United States Roberts Air Conditioning Full time

    Job OverviewWe are seeking a skilled Air Conditioning Service Specialist to join our team at Roberts Air Conditioning. As a key member of our customer support team, you will play a vital role in ensuring the highest level of service and satisfaction for our clients.About the RoleThis is a full-time opportunity with a competitive hourly rate of $15.00-$19.00...