Customer Service Ambassador for a Seafood Restaurant

5 days ago


Gulf Shores, Alabama, United States Hammered Crab Full time
Job Summary
We are seeking highly motivated and enthusiastic individuals to join our team as Customer Service Ambassadors at The Hammered Crab in Gulf Shores, AL. As a key member of our front-of-house staff, you will play a vital role in ensuring that every guest has a memorable experience.

About Us
Located right off Hwy 59 in the heart of Gulf Shores, AL, The Hammered Crab is a premier seafood restaurant specializing in fresh seafood, prime rib, and all-you-can-eat crab legs. Our mission is to provide an exceptional dining experience that leaves a lasting impression on our guests.

Salary and Benefits
This full-time opportunity comes with a competitive salary range of $18-$22 per hour, depending on experience. In addition to a comprehensive benefits package, including medical, dental, and vision coverage, paid time off, and opportunities for career growth and development, we offer a fun and dynamic work environment that fosters teamwork and camaraderie.

Responsibilities
As a Customer Service Ambassador, your primary responsibility will be to provide exceptional customer service to our guests, ensuring that their dining experience is nothing short of outstanding. Your duties will include attending tables with special attention to sanitation and order, attending to customers upon entrance, presenting menus and helping them select food and beverages, taking and serving orders, answering questions or making recommendations for other products, collaborating with other restaurant staff, dealing with complaints or problems with a positive attitude, issuing bills and accepting payment, and promoting dedication from customers.

Requirements
To be considered for this exciting opportunity, you must have a high school diploma or equivalent, be at least 18 years old, possess basic computer knowledge, have food handling experience, basic math skills, and the ability to work under pressure. Additionally, you must be willing to work nights, weekends, and holidays, and be committed to maintaining a smoke-free, tobacco-free, and drug-free workplace.

Why Work for The Hammered Crab?
At The Hammered Crab, we value our employees and strive to create a work environment that is fun, supportive, and rewarding. If you are a team player who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.

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